Overview, Views, and Catalog Settings Screens

Internet Insights is accessible from the link on the left-hand menu of the ThousandEyes platform. The following sections appear under that menu:

  • Overview: This dashboard superimposes recent and ongoing outages onto a global map. The most recent outages are listed, along with a geographical distribution of affected interfaces.

    To go to Overview, select Internet Insights > Overview.

  • Views: This outage timeline charts outage events in a timeline that can be filtered by network, location, impacted service, and relevance to your tests. A topology depicts service paths, showing source and destination traffic flows; and indicates which ones are being disrupted. The Topology tab shows the location and source of intervening outages.

    To go to Views, select Internet Insights > Views.

  • Catalog Settings: This section shows service providers, listed by type and region.

    To go to Catalog Settings, select Internet Insights > Catalog Settings.

For more information about using Internet Insights, contact your ThousandEyes Account Management team.

Overview Screen

The Internet Insights Overview is accessible by navigating to Internet Insights > Overview.

  1. Time Range Selector: For selecting a time range (for example, the last 12 hours). Time ranges are displayed using the time zone configured in the user's profile. By default, Internet Insights displays data for the last 24 hours.

  2. Summary screen: Lists the total number of outages, the locations of the displayed outages, the number of affected tests in your account group, and any related alerts.

  3. Outage Events: A list of most outages. Click the blue text to navigate to the Views screen for that network outage. By detecting traces that don't reach their intended target, we can infer that there's something wrong somewhere in the path. We define outages as events that happen on a particular network at a particular point in time.

  4. Pagination Controls: The Network list is paginated to show the 5 most recent outages. You can use the Next and Previous buttons to navigate to older outages.

  5. Timeline: A 24-hour timeline of outages overall is expressed in a histogram at the top of the Overview.

  6. Affected Interface Map Nodes: Hover over each map node to view a sublist by location. For navigating to the outage view on the selected network, select a listed outage.

  7. Map Zoom: Use the plus (+) or minus (-) icons to zoom in and out of the map. Zooming in on an area shows finer geographic detail between sites of affected Interfaces.

Views Screen

Topology Tab

On the Internet Insights > Views > Topology tab, you'll see a path visualization similar to test result data, with nodes representing networks or locations.

  1. By default, sources are displayed as aggregated by country. IP and domain are not displayed. The number of agents is tabulated in the menu that appears when you hover over the source node.

  2. By default, intermediate nodes are aggregated by Autonomous System Number (ASN). The menu that appears when you hover over the node shows the number of affected destinations and provides a link that shows the list of affected tests in a pop-up window. Affected ASes are determined from public rDNS on the target IP and not target domain.

  3. Targets show the ASN and the number of affected interfaces in the view. The menu that appears when you hover over the node will show the number of affected destinations and provide a link that will show the list of affected tests in a pop-up window. Another link is available that shows only outages affecting the destinations relevant to that node.

  4. Click Next nodes (if available) to see more nodes impacted by an outage event.

On the Topology tab, you can use the Showing and Grouping options to filter aspects of the topology visualization. For example, click Showing > Add a filter as shown below.

Note that the Grouping field offers similar filtering options. The figure below shows all three dropdown options.

Nodes with outages are tallied under Highlighting.

Map Tab

When you've selected a timeslice in the timeline, the Internet Insights > Views > Map tab shows a map of the outage(s) and summarized information about them.

Table Tab

When you've selected a timeslice in the timeline, the Internet Insights > Views > Table tab shows information about the outage(s) in table form. Click a network name to open details about the outage.

Catalog Settings Screen

This section lists service providers, grouped by region. Public data from the catalog is exposed. Private IPs are not exposed and are de-identified and aggregated.

For definitions of the terms used on this screen, such as package, see Internet Insights Terminology.

For information on how to use the Catalog Settings screen to configure Internet Insights, see Configuring Internet Insights.

The Internet Insights Catalog Settings screen is accessible by navigating to Internet Insights > Catalog Settings:

Click any row in the list to see a coverage map of the provider locations included in that package: