Release Notes: October 2022


The Verify SSL Certificate Setting Now Applies Consistently to Page Load and Transaction Tests

In Cloud & Enterprise Agents > Test Settings > Advanced Settings, the Verify SSL certificate field now applies to both the HTTP view and the page load or transaction view in page load and transaction tests.

Previously, the Verify SSL certificate setting for these test types did not apply for the entire test, but held for the HTTP server view only. As a workaround, customers had to configure the agent-level settings.

As part of this change, starting December 6, 2022, we will begin deprecating the agent-level option at Cloud & Enterprise Agents > Enterprise Agents > Agent Settings > _agent-name_** > Verify SSL certificates for browser tests**.

In cases where the test-level option is de-selected but the agent-level option is not de-selected, the ThousandEyes platform will continue to apply the agent-level setting until December 6, 2022.

After that date, all web-layer tests will follow the configuration you have set in Test Settings. The agent-level setting will be removed.

Most browser-based tests will not require changes. But if your page load and transaction tests have SSL verification disabled, review your configuration and use the test-level setting going forward.


Reports and Dashboards Are Now Merged

Reports and dashboards have now been merged into a single function. Reports has been removed from our lefthand navigation and all functionality has been consolidated into our Dashboards page. To find your previous reports, you can filter in the dashboard selector on Migrated Reports.

For more information, see Reports and Dashboards Merge.

Endpoint Agent Views Enhancements

The Endpoint Agent View dashboard has been enhanced in order to make troubleshooting easier. These updates include:

  • Improvements have been made to the search function for agents. In addition to agent name, you can now search by username, hostname, and IP addresses (both public and private).

  • The tooltip for wireless information within the Network Access row will now show all the information related to the wireless information (i.e., SSID, Channel, Phy Mode) to make it easier to correlate data when troubleshooting issues related to it.

Dashboard API Updates

We have improved how our v6 and v7 dashboard APIs work as it relates to the time range specified in the API request. If the user provides a time range (from and to) in their API request to get widget data, the API will now return data for that time range. If the user does not provide a time range in the API request, the request will use the dashboard's defaultTimespan if globalOverride is set to true. If globalOverride is set to false, then the API will return data for the individual widget time settings set by the user or the default time range (1 day) if no value is set for the individual widget. The user can change defaultTimespan and globalOverride values using the UI or the dashboardupdate endpoint of the v7 API.

Endpoint Agent Scheduled Test Support for Custom Webhooks

Our custom webhooks now support Endpoint Scheduled Test alert types. You can now create custom webhooks and attach them to any Endpoint Scheduled Test alert rule. We have also improved the Alert Rules page under Alerts. As we continue to scale out the types of alert rules supported, we have added a specific alert type group selector when assigning alert rules for an integration.

New Cloud Agents

New Cloud Agents have been added to the following locations:

  • Ahmedabad, India (Bharti Airtel)

  • Ahmedabad, India (Bharti Airtel) (IPv6)

  • Chicago, IL, USA (IPv6)

  • Dubai, UAE (AWS me-central-1)

  • Jakarta, Indonesia (IPv6)

  • Kazan, Russia

  • kazan, Russia (IPv6)

  • Lagos, Nigeria (IPv6)

  • New Delhi, India (Vodafone Idea)

  • New Delhi, India (Vodafone Idea) (IPv6)

  • St. John's, Canada

  • St. John's, Canada (IPv6)

  • Yogyakarta, Indonesia

  • Yogyakarta, Indonesia (IPv6)

For a full list of Cloud Agents, see ThousandEyes Cloud Agent Locations.

Minor Enhancements

  • Device Discovery now correctly shows an error message when a newly discovered device is a duplicate of a monitored device.

2022-10-11 Bug Fixes

  • An issue that caused the browser back button to not work as expected on the Internet Insights Overview page has been resolved.

  • An alert rules issue for Devices, that prevented the interface selection dropdown from correctly appearing in account groups with large numbers of monitored interfaces, has been resolved.

  • An issue that was temporarily preventing our EU region customers from accessing the "Integrations" page in product has been resolved.


Automated Session Test Support in Dashboards

Automated session test data can now be used to generate dashboards. In particular, you can now use the data from both Network (Jitter, Loss, Latency, TCP Connection Count, VPN Loss, VPN Latency) and System (CPU and Memory Load) metrics together with the standard measures (Mean, Median, Average, Maximum, Minimum, nth Percentile, and Standard Deviation).

AST data is only available in the Grouped Bar, Table, Multimetric table, Number, Color Grid, Line, and Box and Whiskers widgets.

For more information, see Dashboard Widgets.

Endpoint Agent Views Enhancements

Endpoint Agent Views, the screen that shows all the results related to Endpoint Agent tests, has been improved in order to make troubleshooting tasks easier:

  • The type of connection (Ethernet/Wireless), SSID and channel information has been added to the table of the Network tabs for scheduled and automated session tests. This way, you can easily correlate issues related to the quality of the wireless connection.

  • We have added a new filter option on the Views page that allows users to define a filter for different network metrics (i.e., jitter, latency, packet loss, VPN latency, and VPN packet loss) to, for example, identify all the agents with latency over a threshold. This aims to make the identification of agents affected by a specific metric easier.

  • Two new buttons have been added to allow you to easily select agents and automatically create a filter for the whole view or specifically for the pathview. This aims to help you in your troubleshooting workflow. By consulting the Network > Table tab, you could identify the set of agents that are affected by a specific issue. However, you could not easily select and filter them to focus on the data related to the affected agents.

  • A new grouping option has been added to the Table tab for automated session tests. Unlike other types of tests, a single automated session test might target many different destinations (IP addresses) within the same test (Webex). To make the identification of the specific destinations affected by an incident easier, we now provide the ability to group tests by agent and also by agent and IP addresses.

Manage Dashboards via Labels

You can now create, edit, and manage dashboards via a labeling system. You can create custom labels and assign them to specific dashboards, either via the dashboard selector or via the Dashboard Details page for a specific dashboard. You can then filter based on the created labels when using the dashboard selector for easy access to you favorite dashboards.

Minor Enhancements

  • We have slightly changed the behavior of our custom webhook testing functionality. Previously, the Test Status of an integration would not change from Success to Untested if a user made a change to an existing webhook that had successfully been tested. Now, if a user makes a change to the custom webhook form, except for changing the name of the webhook, the status will be changed to Untested until a user again successfully tests the integration.

New Cloud Agents

New Cloud Agents have been added to the following locations:

  • Chennai, India (Bharti Airtel)

  • Chennai, India (Bharti Airtel) (IPv6)

  • Kazan, Russia

  • Kazan, Russia (IPv6)

  • Los Angeles, CA, USA (CenturyLink) (IPv6)

  • Los Angeles, CA, USA (Charter) (IPv6)

  • New Delhi, India (Bharti Airtel)

  • New Delhi, India (Bharti Airtel) (IPv6)

  • San Jose, CA, USA (CenturyLink) (IPv6)

  • San Jose, CA, USA (Cox) (IPv6)

  • Sendai, Japan (IPv6)

  • St. John's, Canada

  • St. John's, Canada (IPv6)

For a full list of Cloud Agents, see ThousandEyes Cloud Agent Locations

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