Ten days 'til ThousandEyes Connect in Silicon Valley, on July 12th!
Check out the schedule of events and sign up today--registration is free. Nothing like a cool conference to beat the summer heat!
The new crop of ThousandEyes blog posts discusses two significant recent outages. On Friday, Senior Marketing Manager Angelique Medina posted about that day's fiber optic cable cuts in two providers' networks which affected many subscribers of Comcast's Xfinity service, in locations across the nation. Read about the rip and the ripple in her article Comcast Fiber Outage Rips the Internet.
From ISP outages to IoT outages... In the beginning of June, Philips introduced Hue, a smart home service for lighting. The API-based service experienced rollout issues with its API service. Two weeks prior, Nest experienced similar issues with its home monitoring offering. Our VP of Product Marketing, Alex Henthorn-Iwane, asks "How many API calls does it take to turn on a light bulb?" in his post Smart API Monitoring for Smart Light Bulbs.
We've revamped the web-based administrative interface of our Appliances to correspond to the app's look and feel, and to prepare for future new features.
The Diagnostics have been moved under the Status menu. You'll also now see the details of the web server's SSL certificate, under the Appliance Access menu. Stay tuned for more improvements!
We've added a new Settings menu item for Reports. The Reports Settings page lists the current Account Group's reports, and permits management of individual reports or multiple reports (bulk actions). Bulk actions are duplicate, delete and add a label.
Users can view the list by filtering on Snapshots of reports, email recipients of a Snapshot, or labels.
Single report actions include setting a report as the default report, adding labels, duplicating and deleting. A report can also be renamed, and given a description.
Path Visualization grouping
In a previous release, we added new groupings for Agents on the Path Visualization. This release adds the sameNetwork, Location, andNetwork & Location options for the Destinations and the Interfaces quick links.
An example of grouping destinations by Location:
Each destination grouping node displays the number of targets in the group. In the example above, the location of Sunnyvale contains two targets.
Device Layer filters
We've added filters to the Search bar on the Devices > Device Settings page. Devices can now be displayed by Device Type or Monitoring Agent.
Notifications in Alert Rules can now be sent to ServiceNow, natively. When creating an Alert Rule, click Edit Integrations in the Integrations section of the Notifications tab, and select ServiceNow as the Type:
A Notification is sent to ServiceNow when a condition triggers an Alert Rule, and when the condition that triggered the Alert Rule is no longer in effect.
To provide more direct access to Agent data, users can now select ‘CLOUD’, ‘ENTERPRISE’ or ‘ENTERPRISE_CLUSTER’ as the agentTypes parameter in the API request. For example, the request: