Using Maps

This guide explains how to use our mapping feature, which is a great way to visualize your network performance data in a geographical context.

Note: certain map types are only available for certain account groups. You can view aggregate maps only on account groups for router agents. You can view aggregate, raw data, and geographic heatmaps on account groups for mobile apps. You must switch between account groups to see the different kinds of maps if your organization has both router agent and mobile app users.

  1. Navigate to Connected Devices > Mapping.

    • You see the map builder on the left and any pre-saved maps on the right.

  2. Select the Metric you wish to map from the dropdown.

    • You’ll see all the subscribed metrics for all the tests that are assigned to test schedules on your account.

    • Example metrics for router agent accounts:

    • Example metrics for mobile app accounts:

  3. Select your map type:

    • Aggregate maps show the average of pre-defined areas;

    • Raw data maps (only available for mobile app accounts) show a color coded point for every test;

    • Geographic heatmaps (only available for mobile app accounts) show you a map of where tests took place.

    • If you select Aggregate map, you need to select the resolution that you want to aggregate by: Country or Province. Province changes meaning depending on the country and refers to the geographic grouping in the region one level below country. For example, for countries with states, such as the USA, Canada, and Saudi Arabia, "province" refers to state. For countries with counties, such as the UK and Norway, "province" refers to county.

  4. Select a Date Range. You can choose one of the pre-defined options or customize your date range.

  5. Select a Filter to restrict the data displayed on your chart. See Filters and Splits for more information about how to use filters.

    • Filter for router agent accounts:

    • Filter for mobile app accounts:

  6. Click Create chart to view your map on the right.

    • Aggregate map:

    • Raw data map:

    • Geographic heatmap:

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