Disable, Restart, or Uninstall the Enterprise Agent via DCNM

This article contains the steps to either disable, restart, or uninstall a ThousandEyes Enterprise Agent via DCNM.

Enterprise Agents must be disabled before they can be uninstalled.

Disable an Enterprise Agent

To temporarily disable a running ThousandEyes Enterprise Agent, open the ThousandEyes Agent drop-down menu, and select Stop. The status will then update:

Restart an Enterprise Agent

Once stopped, the agent can be restarted by opening the ThousandEyes Agent drop-down menu, and select Start. The status will then return to Running.

Uninstall an Enterprise Agent

To uninstall an Enterprise Agent via DCNM, there are four steps:

  1. Uninstall the Enterprise Agent from the switch.

  2. Delete the identity configuration file.

  3. Delete the Enterprise Agent from the ThousandEyes web app.

Step 1 is covered in an earlier section. Steps 2-4 are covered below.

Uninstall the Enterprise Agent from the Switch

Open the ThousandEyes Agent drop-down menu, and select Uninstall. A confirmation message will pop up to confirm the choice. Click Ok to uninstall the agent from the switch:

Delete the Identity Configuration File

To delete the Enterprise Agent identity:

  1. Click the Play button.

  1. Open the drop-down list and select ThousandEyes_Agent_Identity_Delete.

  1. Click Deploy to delete the agent identity.

Delete the Enterprise Agent from the ThousandEyes Web App

  1. In the ThousandEyes web app, navigate to Network & App Synthetics > Agent Settings.

  2. Find the desired agent, and click the three dots icon at the end of the row.

  3. Select Delete.

  4. In the pop-out panel, click Delete to confirm removing the agent from the ThousandEyes web app.

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