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This article describes how to navigate to and interact with the ThousandEyes views. This document describes the primary view layout used throughout the user interface of the application, and makes reference to two other interactive views.
ThousandEyes uses a standard top navigation bar throughout the entire application. The top nav layout is documented in the figure below.
Menu toggle: Toggle displaying or hiding the Menu on the left side of the page.
Page name: Displays the current page name.
Agent status: Displays a drop-down list of all Enterprise Agents, along with their status. The icon displays a circle with a count of Agent alerts.
Notifications: Displays a drop-down list of notifications, such as Live Shares awaiting your approval. The icon displays a red circle with a count of notifications.
Help & Support: Displays a menu of help and support options:
Documentation and videos
Live chat for live support via in-app chat during support hours
Contact Customer Engineering to submit a support ticket via a web form, in a new browser tab or window
Page tour, to get context-sensitive information about the current page
User menu: Displays a list of Account Groups available, with the current Account Group initially visible. Select an Account Group name to switch to that Account Group context. Also displays your ThousandEyes name and login ID (email address) as well as a link to the Account Settings page and a logout link.
Account Group: Displays the name of the current Account Group context.
The Menu appears on the left side of the application window, unless your window width is below a minimum size, in which case it will be hidden until the Menu toggle (#1 above) is clicked. The Menu provides access to the top-level pages of the application for configuration of tests, displaying of test results, and other major functions. The top-level entries on the Menu are described below.
Cloud & Enterprise Agents: Views of tests from, and settings for Cloud Agents, Enterprise Agents and BGP monitors. | |
Endpoint Agents: Views of tests from, and settings for Endpoint Agents. | |
Devices: Views of data from, and settings for monitored devices. | |
Dashboard link: Dashboards in the current account group. | |
Alerts: Alert information for your account group and alert rule settings, including suppression windows. | |
Reports: Reports for your account group and report settings. | |
Sharing: Snapshots, saved events, and embedded widgets for your account group. | |
Account Settings: Administer user profiles, permissions, and account groups. Browse usage, billing, and quotas; and view the activity log. Administer organization security configurations, including SCIM, SSO, security profile, and timezone configurations. |
Occasionally, a system notification may appear, announcing major new features or changes, or other system information. Each notification is only shown one time per user account, and can be dismissed either by clicking the link contained in the notification, or by clicking the X icon to the right of the notification. Notifications are always linked to an article posted in the Customer Success Center, so don't worry -- if you dismiss it accidentally, you can log in to https://support.thousandeyes.com to get the current notification. Here's a sample notification:
The ThousandEyes standard view is used across all Network, DNS, Voice and Web tests. It provides a consistent layout when working with test results. The ThousandEyes standard view layout is documented in the figure below, with numbered callouts for each section. Below the figure is a numbered list corresponding to the callouts, explaining each part of the layout.
The top configuration bar contains the test selector, access to test settings, and global filters.
The primary panel contains the metric selector, overlay options, and the timeline for the selected metrics.
The views list shows a list of views available to display for the selected test.
The secondary panel contains detailed metrics tabs.
For detailed descriptions for each of the sections described above, see Getting Started with Views.
The following aditional views being used within the platform are sufficiently different enough that they are documented individually.
Since the BGP Route Visualization layout is used only in the BGP Route Visualization view, see Using the BGP Route Visualization View.
Since the Path Visualization layout is used only in the Path Visualization view, see Using the Path Visualization View
Cloud Insights offers several visualizations and metrics for monitoring cloud native network traffic. For more information, see Cloud Insights: Views.
The following table shows a list of tests and links to articles describing how to interact with the views for each test.
View Name | Uses Layout | Applies to tests | Article link |
Overview | Standard | Agent to Server, Agent to Agent, FTP Server_, HTTP Server_, Page Load_, DNS Server_, SIP Server* | |
Path Visualization | Path Visualization | Agent to Server, Agent to Agent, FTP Server_, HTTP Server_, Page Load_, DNS Server_, SIP Server_, RTP Stream_* | |
BGP Route Visualization | BGP Visualization | Agent to Server, Agent to Agent, FTP Server_, HTTP Server_, Page Load_, DNS Server_, SIP Server_, RTP Stream_* | |
Cloud Insights | Cloud Configuration | Agent to Server, HTTP Server_, Page Load_* | |
DNS Domain Trace | Standard | DNS Domain Trace | |
DNS Server Metrics | Standard | DNS Server | |
DNSSEC Trace | Standard | DNSSEC Trace | |
HTTP Server | Standard | HTTP Server, Page Load | |
Page Load | Standard | HTTP Server, Page Load | |
FTP Server | Standard | FTP Server | |
SIP Server | Standard | SIP Server | |
RTP Stream | Standard | RTP Stream | |
* When the Perform network measurements option is selected in the Advanced Settings tab of the test configuration |
