> For the complete documentation index, see [llms.txt](https://docs.thousandeyes.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.thousandeyes.com/product-documentation/alerts/standard-notification-methods/alert-notifs-via-sms.md).

# Alert Notifications via SMS

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Due to \[recent policy changes]\(<https://sendgrid.com/en-us/blog/email-to-sms-gateways-july-2024>) by the ThousandEyes SMS notification provider, SendGrid, they no longer support relaying messages to email-to-txt addresses. This change affects any customers who use this method for alert notifications.

To ensure uninterrupted alert delivery, we recommend you explore [alternative notification channels](https://docs.thousandeyes.com/product-documentation/alerts/alert-notifications) while our work on finding new options to support SMS notifications is pending research and development.
{% endhint %}