# Alert Notifications via SMS

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Due to [recent policy changes](https://sendgrid.com/en-us/blog/email-to-sms-gateways-july-2024) by the ThousandEyes SMS notification provider, SendGrid, they no longer support relaying messages to email-to-txt addresses. This change affects any customers who use this method for alert notifications.

To ensure uninterrupted alert delivery, we recommend you explore [alternative notification channels](https://docs.thousandeyes.com/product-documentation/alerts/alert-notifications) while our work on finding new options to support SMS notifications is pending research and development.
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