# Getting Support for WAN Insights

If you are not able to activate WAN Insights from vAnalytics, you’ll need to open a TAC case with Cisco support: <https://mycase.cloudapps.cisco.com/case>. See the [Cisco vAnalytics page](https://www.cisco.com/c/en/us/td/docs/routers/sdwan/configuration/vAnalytics/vAnalytics-book/vAnalytics.html) section titled “Onboarding Cisco vAnalytics” for more information.

For any other questions or support on WAN Insights once activation is complete, contact ThousandEyes Support as described on the ThousandEyes [Getting Support from ThousandEyes](https://docs.thousandeyes.com/product-documentation/getting-started/getting-support-from-thousandeyes) page.