# Release Notes: 2014-11-12 Today's release notes are light, but very rich. In our last release, we introduced the ability to integrate PagerDuty. With today's release, our system now has the ability to send an event to a target server, using Webhooks. Check out the release notes below, and as always, we love your feedback. [Send us a note](mailto:support@thousandeyes.com?subject=November%2012%20Release%20Question) if you have questions, comments, or are looking for additional information. ## New Cloud Agent locations We've continued our agent deployment spree and added the following locations: * Bangkok, Thailand (second location) * Berlin, Germany * Helsinki, Finland * Luxembourg, Luxembourg * Milan, Italy * Osaka, Japan * Palermo, Italy * Taipei, Taiwan (2 locations) The full list of Cloud agent locations is available on our website, at . Note: Trial accounts are assigned access to Cloud agents from a separate pool of locations, and do not have access to production agents. ## Webhooks We've added the ability to use push-based alerting in this week's release. When using Webhooks, our platform will trigger a notification to your system when an alert triggers or clears. This allows for third party system integration, and customized handling of events detected in ThousandEyes. Check out [this article](https://github.com/thousandeyes/docs/blob/prod/product-documentation/alerts/using-webhooks-server-sample-code-included.md) for information on using Webhooks, and for a sample Webhook server implementation. ## Reduced support hours for end of year holidays We'll be reducing our support hours to allow our staff to travel and enjoy the holidays with their families. Reduced support hours of 9am-6pm Pacific Standard Time will run from December 22, 2014 through January 2, 2015, inclusive. Our offices will be closed on December 25th and January 1st. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.thousandeyes.com/archived-release-notes/2014/2014-11-12-release-notes.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.