ThousandEyes Endpoint Agent
. If the package is not installed, contact your system administrator, or follow the instructions for installing the Endpoint Agent on Windows.ThousandEyes Endpoint Agent
in the list, and ensure that it is enabled.ThousandEyes Endpoint Agent
. If the package is not installed, contact your system administrator, or follow the instructions for installing the Endpoint Agent on Windows.C:\ProgramData\ThousandEyes\Endpoint Agent\log
directory.C:\Users\$user\AppData\Local\ThousandEyes\Endpoint Agent\log
directory.C:\Program Files (x86)\ThousandEyes\Endpoint Agent\
directory and run the te-diagnostics.exe
program. A file named ThousandEyes Endpoint Agent - Diagnostics Results.zip
will be created on your desktop. The folder contains all relevant Endpoint Agent logs. Share this file with [email protected].kind:app ThousandEyes Endpoint Agent
. If No results
message is displayed the package needs installing. Please contact your system administrator, or follow the instructions for installing the Endpoint Agent on Mac OS X.chrome://extensions
(edge://extensions/
in Edge). Find the ThousandEyes Endpoint Agent
in the list, and ensure that it is enabled.kind:folder /Library/Application Support/ThousandEyes/Endpoint Agent/log/
.kind:folder /Users/<USERNAME>/Library/Application Support/ThousandEyes/Endpoint Agent/log
then press Return.kind:app ThousandEyes Endpoint Agent
. In the popup dialogue box click Run Diagnostics. You will be prompted with the file name and the location of your diagnostic test results. Please share this file with [email protected].