Internet Insights
The Internet Insights module gives you visibility into outages that may affect you. It presents a global map view of network outages and application outages, and a cross-layer visualization of those outages. It traces the impact of macro-scale internet events on individual users and enterprise networks at their edge devices.

Outage Causes

Outages can have a variety of causes. Outages can be caused by, for example:
  • Failures of physical infrastructure (for example, a major cable cut or loss of power at a facility such as an internet exchange)
  • Failures of internet infrastructure due to political interference
  • Distributed denial-of-service (DDoS) attacks

How Internet Insights Displays Outages

The Internet Insights module features maps that show core internet infrastructure - including ISPs, DNS providers, IaaS, UCaaS, SECaaS, and CDNs - and prominent SaaS services such as Azure, Salesforce, and Twitter. It represents packets and links between routers geographically, showing current or past outages on a global map.
Internet Insights shows a macro view of outages - so you see what services are experiencing an outage and what other service providers are affected by it. It uses ThousandEyes agent data to isolate outage behavior to specific Autonomous Systems and locations, and to specific applications, then presents this information in a topological view.
You can also set up alerts based on Internet Insights data, to get notified about outages.

How Internet Insights Detects Outages

The detection of traffic outages is based on path trace data that ThousandEyes Cloud and Enterprise Agents collect.
Internet Insights detects internet outages by analyzing the network-layer and application-layer results of every test that is run from ThousandEyes Cloud Agents or Enterprise Agents. Internet Insights examines the path visualization data from each test, checking for path traces that terminate prior to their targets. Filters are then applied to the path traces and other Network-layer data to determine whether traces and the related test data represent a legitimate outage.
For information on how Internet Insights defines an outage, see Outage.

De-Identification of Data

ThousandEyes removes from the Internet Insights dataset any data that could identify customers (a process referred to as de-identifying) and aggregates the individual test data to ensure customer privacy. Data pertaining to private networks is filtered out of the dataset.

Internet Insights: Data-as-a-Service Offering

Internet Insights provides visibility into specific datasets derived from an aggregation of ThousandEyes tests running across the public internet (packages). ThousandEyes may elect to discontinue or modify Internet Insights packages at any time.
Last modified 29d ago