> For the complete documentation index, see [llms.txt](https://docs.thousandeyes.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.thousandeyes.com/product-documentation/user-management/authorization/adding-a-profile-image-with-gravatar.md).

# Adding a Profile Image with Gravatar

Have you noticed that when a member of the Customer Success Center responds to your email request, each member has a cool avatar (profile picture)? This feature is provided by Gravatar, a free service that is also available to customers. If you would like to use an avatar that is available to many applications, just follow the simple instructions listed below.

## Create Your Gravatar Account

Gravatar is part of the WordPress.com network. So if you have a WordPress account, you already have a Gravatar account and can log in to Gravatar using your WordPress.com credentials. If you don't have a WordPress account, follow the steps below to create your free Gravatar account.

1. Go to [https://en.gravatar.com](https://en.gravatar.com/)
2. Select **Create Your Own Gravatar**.
3. Complete account setup.
4. Validate your email address.

## Adding an Image to Your Gravatar Account

1. If you navigated away from it, return to [https://en.gravatar.com](https://en.gravatar.com/).
2. Sign in to Gravatar.
3. Select the **My Gravatars** tab.
4. Click the **Add a New Image** link.

   ![](/files/-M5xtRO9Ykk_V9Q05HLe)
5. Choose an image from your local machine (If you want to add an image from another site, drag a copy onto your desktop first).
6. Crop the image as desired.
7. Select the appropriate rating for your image.

Your image will now appear under the "My Gravatars" tab.

![](/files/-M5xtROB9moeheYmhdtx)

Note that your Gravatar may not show up for a few days until it has been verified by the Gravatar team.