What is an Account Group?
Last updated
Last updated
Due to recent platform-wide naming, navigation, and URL changes in the ThousandEyes product, you may notice some discrepancies between the product and the screenshots displayed in our technical documentation. The instructions and actual pages in the product are still valid and haven’t changed. Please bear with us as we update our screenshots to better match the in-product experience. See the full scope of changes on Naming and Navigation Menu changes - Summary List.
The account group is a feature used to divide an organization into different sections. There are many reasons to divide an organization to reflect the internal structure of an organization and provide different levels of visibility into the account resources such as tests, agents and alerts.
The existing account groups are listed under the Account Groups screen within Manage > Account Settings > Users and Roles.
To add a new account group, see Add a New Account Group.
The Account Groups screen is not visible to users without the View all account groups settings permission.
Each account group in the list can be expanded to view and edit its details, such as name, assigned Enterprise Agents and account group token. The Enterprise Agents drop-down is used to select or view which agents are shared with the current account group.
During installation of an Enterprise Agent, an account group token needs to be provided. The token binds the new agent to its default account group. The new agent can then be shared with other account groups, which in turn allows it to run tests belonging to those account groups.
A user can belong to one or multiple account groups, and can be assigned different roles in each of them. This is configured by expanding the specific user in the Users screen in Manage > Account Groups > Users and Roles:
NOTE: The Users screen is not visible to users without the necessary permissions - the View all users permission is required.
For information about switching between account groups, see Switching Account Groups.
For users who belong to multiple account groups, you can set the account group you log into from the Profile screen within Manage > Account Settings > Users and Roles. See Menus Reflecting New Organizations and Account Groups for how to do so. Without intervention, the login account group defaults to the first organization and account group you signed up to.
Role-Based Access Control, Explained illustrates the role-based security model used in the ThousandEyes app.
Where Can I Get the Account Group Token? explains where to retrieve the token used to bind Enterprise Agents to the specific account group.
