When an error occurs and a crash report is generated, the data is uploaded automatically—no user interaction or configuration is required for this feature to function, other than allowing outbound access from the Enterprise Agent to the URL
https://crashreports.thousandeyes.com. Many customers will already have firewall rules permitting general outbound HTTPS access. Alternatively, customers may have already enabled HTTPS access to 184.108.40.206 and 220.127.116.11 for the standard communication between Enterprise Agents and ThousandEyes. Either of these firewall rules will cover crashreports.thousandeyes.com. To further narrow your firewall rule down to a single host, simply perform DNS resolution on crashreports.thousandeyes.com with a tool such as
ping crashreports.thousandeyes.com.; For customers behind web proxies, the crash reporting feature will employ your Agent’s existing proxy configuration.