> For the complete documentation index, see [llms.txt](https://docs.thousandeyes.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.thousandeyes.com/product-documentation/internet-and-wan-monitoring/path-visualization/troubleshooting.md).

# Troubleshooting

This section offers suggestions for how to troubleshoot issues you encounter in the ThousandEyes Path Visualization. It includes articles on:

* [Cisco ASA Breaks Path Visualization](https://docs.thousandeyes.com/product-documentation/internet-and-wan-monitoring/path-visualization/troubleshooting/cisco-asa-breaks-path-visualization)
* [Why Can't I See Packet Loss in Path Visualization?](https://docs.thousandeyes.com/product-documentation/internet-and-wan-monitoring/path-visualization/troubleshooting/why-cant-i-see-packet-loss-in-path-visualization)
* [Path Visualization: Edge Firewall Incorrectly Shows a Single Hop to the Destination](https://docs.thousandeyes.com/product-documentation/internet-and-wan-monitoring/path-visualization/troubleshooting/path-visualization-edge-firewall-incorrectly-shows-single-hop-to-destination)
* [Reasons for Missing Information on the Path Visualization View](https://docs.thousandeyes.com/product-documentation/internet-and-wan-monitoring/path-visualization/reasons-for-missing-information-on-the-path-visualization-view)
* [Virtual Machine with NAT Breaks Path Visualization](https://docs.thousandeyes.com/product-documentation/internet-and-wan-monitoring/path-visualization/virtual-machine-with-nat-breaks-path-visualization)


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