Usage Guides

To access the features for Connected Devices, navigate to the Connected Devices menu from the main menu in the ThousandEyes app. The guides below are organized by common tasks to help you analyze data, configure monitoring, and manage your device fleet. Note that some functions may require specific user permissions to access.

Configuring and Managing Your Monitoring

Use these guides to configure your agents and tests, and learn how to use alerts and automated insights to proactively monitor your device fleet.

• Viewing Agents See a list of all your deployed agents and review their status and details.

• Using Test Schedules Understand how to configure and manage the schedules that determine when your tests run.

• Alerts for Connected Devices Learn how to create custom alert rules, set up notifications, and investigate performance issues.

• Using ConstantCare Discover how to use automated issue detection to find and diagnose problems without manual configuration.

Analyzing and Visualizing Data

Explore and customize charts, maps, and reports to understand performance trends and investigate issues.

• Viewing Charts Learn how to navigate and interpret the performance charts in the Analytics module.

• Configuring Charts Customize your chart views by adding or removing metrics and changing display options.

• Using Maps Use the map view to visualize the geographic distribution and health of your agents.

• Creating Reports Generate and schedule custom reports to share performance data with stakeholders.

Managing Data and Automating Workflows

Integrate Connected Devices with other systems by importing metadata, exporting data, or using the API.

• Importing Metadata Learn how to bulk-import metadata to enrich your agent data with custom tags and information.

• Managing Metadata Edit and manage the metadata associated with your devices.

• Exporting Data Export raw test data for offline analysis or integration with external business intelligence tools.

• Accessing Your APIs Find your API access tokens to begin automating workflows and retrieving data programmatically.