Download the Endpoint Agent Installer
The Endpoint Agent is custom-built for each account. It contains a built-in ThousandEyes account key, allowing performance data collected by the agent to be routed to the correct account group in the ThousandEyes platform. Ensure you are in the correct account group/account before proceeding.

Prerequisites

Access to the Endpoint Agent installer from the ThousandEyes application requires a ThousandEyes user account with the Download Endpoint Agents permission for the account group (for example, the built-in Account Admin or Organization Admin roles).

Download the Installer

To download the Endpoint Agent:
  1. 1.
    In the ThousandEyes web application, navigate to Endpoint Agents -> Agent Settings.
  2. 2.
    Select the relevant Endpoint Agent radio button:
    • Endpoint Agent
    • Endpoint Agent Pulse
    Note: For more information about Endpoint Agent vs Endpoint Agent Pulse, see Endpoint Agent.
  3. 3.
    Optional: Toggle the Allow anyone with the link to download switch to generate shareable download links for Endpoint Agent users that do not have/need access to the ThousandEyes web application.
    Note: If this link gets compromised or requires refreshing, resetting it will render any previous links issued invalid.
  4. 4.
    Download the Endpoint Agent via either the installation file or generated download link:
    a. Click the download button for the relevant operating system to download the Endpoint Agent installation file.
    • For Windows Users: After clicking the download button, a drop-down menu will open. Select the relevant architecture to download the installation file:
      • x64 Windows MSI
      • x86 Windows MSI
      Note: After clicking the download button, a pop-up notification may appear (depending on the local security settings). Click Keep to continue the download process.
    • For Mac OS Users: After clicking the download button, a pop-up notification may appear (depending on the local security settings). Click Keep to continue the download process.
    b. Click the generated download link to download the Endpoint Agent installation file.

Next Steps

Once the Endpoint Agent installation file has been downloaded, see Install the Endpoint Agent.
Last modified 8mo ago