# Release Notes: 2015-05-27 As we eke our way into June, here's a list of things that we've been having fun working on over the course of the next month. ## New cloud agent locations We've added cloud agents in the following locations: * Santiago, Chile * Cork, Ireland * Hyderabad, India * Kazan, Russia These agents are immediately available to paying customers. Please note that access to these agents is not included in trial subscriptions. ## Disabled to Enabled With a focus on optimization of user experience, we've replaced the disabled built-in group for both tests and agents, in favor of adding a third state in the selector for enabled items. ![](https://1112912342-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4QARF6s57qxMrOHDTZ%2Fuploads%2Fgit-blob-dd1919ee05b64a847eda8f047acdb9e3d8523537%2Frelease-notes_2015_2015-05-27-release-notes-1.png?alt=media\&token=6ee68d3a-d8ab-426c-9492-09164fd2193d) Found in the Test settings, Alert settings, Alert Suppression Window and Reports interfaces, the selector will now allow users to filter only on enabled targets. ## Enterprise Agent notifications To allow users to standardize on notifications for their Enterprise Agents, we've changed how we notify when an agent goes an extended period without a check-in with our collector, or when there is a time synchronization problem. ![](https://1112912342-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4QARF6s57qxMrOHDTZ%2Fuploads%2Fgit-blob-65abd9bdb85bc97a10ebcce1e3eab064f6b98cbe%2Frelease-notes_2015_2015-05-27-release-notes-2.png?alt=media\&token=a9193480-c6ae-49e1-8ed8-dab177b1b650) Notifications are configured in a similar manner to Alert rules, where users select the criteria and thresholds required to trigger the notifications, and configure notification targets. To configure an agent notification, navigate to *Settings* > *Agent Notifications*, and create a rule based on any combination of Last Contact and Clock Offset. ### Useful use cases for agent alerts We often get asked for advice on alert rules, and this is an area that is no different. As a broad recommendation, we'd advise creating rules to manage escalation of results, which may include an agent being offline for a protracted period of time. For example: * Last Contact >= 30 mins OR Clock offset >= 60s: Warning to operations team * Last Contact >= 180 mins: Escalation of warning to operations team ### Webhooks and PagerDuty In addition to the configuration of rules, we've added the ability to configure PagerDuty and Webhook targets for the Agent notifications. ### Binding notifications to agents Users can bind Enterprise Agents to Agent notification rules via either the Agent settings page or the Agent Notifications settings page. ![](https://1112912342-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4QARF6s57qxMrOHDTZ%2Fuploads%2Fgit-blob-6ccdde1abdcdb1ed8af6507539f6ae11c0c548ec%2Frelease-notes_2015_2015-05-27-release-notes-3.png?alt=media\&token=cb3a0dee-1d5c-4049-9974-23e1136f7438) ### Upgrade behavior During this deployment, a series of notifications will be created for each independent Enterprise Agent notification configuration. If your organization has multiple enterprise agents deployed using different offline notification schemas, this would be a good time to standardize on the notification scheme. ## Dashboard Enteprise Agent Status widget We've updated the Enterprise Agent status widget to show the map view, rather than the Path Visualization view as the default option in the widget. ## API This is our final release reminder that we are discontinuing versions 2 and 3 of the ThousandEyes API on June 4, 2015. On June 4, 2015 at 02:00 UTC we will be taking the following actions: * Removal of APIv2 and APIv3 (requests for v2 and v3 will be redirected to the oldest available version, v4) * APIv5 will become the current version, so requests to without specifying a version in the endpoint will move to v5. We've fixed a couple of minor bugs and introduced two new endpoints. Check out for more information. ## Questions, Comments? As always, we love hearing from our customers. If you have any questions or comments, please [send us an email](mailto:support@thousandeyes.com?subject=2015-05-27+Release+Notes).