Release Notes: March 2024
2024-03-01
Updates to Templates
Add Support for Template Versioning in Template Configuration
When you make modifications to a template you've created you can now use the version field to track changes to the template.
Support Transaction Tests in Templates
Templates now support deploying transaction tests. Users can also modify the transaction script in the Template UI before deploying.
Update Template for AWS Gateway Recommendations
API Tests generated from AWS API Gateway recommendation flow include an optional API step for authentication.
Unsafe Legacy Renegotiation for Cloud and Enterprise Agents
We have added the ability to allow TLS renegotiation with servers that do not support secure renegotiation (as described in RFC 5746). This option is enabled by default for all tests with HTTP options, but can be disabled by unchecking the box.
New Cloud Agents
New Cloud Agents have been added in the locations listed below. For a full list of Cloud Agents, see ThousandEyes Cloud Agent Locations.
Belo Horizonte, Brazil (TIM)
Belo Horizonte, Brazil (TIM) (IPv6)
Manaus, Brazil (TIM)
Manaus, Brazil (TIM) (IPv6)
2024-03-01 Bug Fixes
Dashboards
An inconsistency was found between the Alert count on the widget UI and the drill-down UI. This issue has been resolved.
Fixed an issue that prevented customers from drilling into the correct Endpoint Test view.
2024-03-04
Introducing Event Detection
ThousandEyes event detection automatically analyzes, detects, and correlates anomalies to identify problem domains based on results from synthetic tests. These events are generated when sudden or anomalous deviations are seen for a metric, particularly across multiple tests and/or agents.
For more information, see Event Detection.
2024-03-06
Microsoft Teams Rooms supported on Cisco Webex Devices (RoomOS)
Microsoft Teams sessions can now be monitored on devices running the Microsoft Teams platform on RoomOS 11.14.1.5 and above. You can use the Microsft Teams test template to monitor these sessions. You can learn more about this here.
2024-03-11
Chromium 118-120 Upgrade Completed
The upgrade has successfully completed for the Chromium browser in all ThousandEyes agents:
Chromium 118 (for Browserbot package type: default)
Chromium 118/120 (for the dual Chromium BrowserBot package type)
All page load and transaction tests on Cloud and Enterprise Agents will now run Chromium 118 as the default browser.
If you see any transaction test instability correlated with this timeframe and you suspect it may be related to the Chromium upgrade, please refer to Chromium Upgrade Known Issues, check with your Customer Success Manager (CSM) for messages regarding this upgrade from ThousandEyes, or contact ThousandEyes Support for assistance.
We will continue to perform Chromium upgrades on a regular basis. We highly recommend reviewing the procedural guidelines for our Dual Chromium Option and testing any critical transaction tests in the look-ahead version of Chromium version provided by the Dual Chromium Option.
2024-03-12
Agent-to-Agent Layer is now supported in Views 2.0
The Agent-to-Agent Layer is now supported in the Views 2.0 experience. In addition to providing a detailed look at inter-agent connectivity that helps to better understand network paths and performance issues, we've worked to ensure this layer integrates seamlessly with multi-metric capabilities and overlays. Soon Views 2.0 will be the default experience for most users. You will, however, still be able to revert back to the Views 1.0 experience while you are adjusting to the change.
Updates to Templates
Group Templates by Application or Partner
ThousandEyes Templates are now grouped by application and/or vendor, making it easier for you to browse the Template catalog and find the application or service you want to monitor.
2024-03-12 Templates Bug Fixes
Fixed an issue where users who could not create tests were shown the From Template drop-down button.
Removed Test Limit from ThousandEyes for OpenTelemetry
Updated ThousandEyes for OpenTelemetry to remove the limit of tests per account group.
2024-03-14
Endpoint Agent: Generic Installers to replace Custom Installers
Please note that after June 20, 2024, the customized links for the Endpoint Agent installers will no longer be available. Instead, generic installers will be used. Currently, the customized installer links in the ThousandEyes UI include the configuration of your account group. These links are created on the fly and save you the trouble of entering a connection string when you install.
With generic installers, you need to pass the connection string or register an agent post-installation to provide your account group configuration. If you want to learn more about this, please visit the Install the Endpoint Agent article.
Customized installers are more convenient; however, anti-virus and malware scans often block these installers. As companies adopt stricter standards to prevent supply chain attacks and other issues, these installers are no longer suitable. Customized installers hinder our progress as we integrate more services and require higher security standards.
The ThousandEyes UI section for creating customized installers is marked as Deprecated and will no longer be available after June 20, 2024.
You can continue to use the old installers indefinitely. However, we recommend that you shift to the new generic installers.
Endpoint Agent Client Version 1.191.2
The following enhancements have been made to the Endpoint Agent client:
All Platforms
The agent will now free up disk space for databases over 100MB with empty/fragmented space.
The Local Network gateway probe now reports system and wireless metrics for the same period of the round it is reporting for. This change is made to align the timespan of the reported metrics with some upcoming work and reports. It will provide a better representation of the system and wireless performance of the machine. Therefore, the metrics report a larger timespan that includes the duration of the round it is reporting for.
The auto-detect feature has been improved to accommodate situations where the WiFi connection is re-established.
The Endpoint Agent has been upgraded to include support for network devices, including certain 4G/5G mobile data cards.
Fixed an issue that was causing the auto-detect protocol to not function accurately.
Windows
Resolved an issue where Local Network probes did not provide complete data while the Check Point VPN Client was being used.
WAN Insights Multi-Tenant Support
Customers using vManage in Multi-Tenant mode will now be able to activate and use WAN Insights. All customers can use out-of-the box application categories (application classes in vManage), regardless of which SD-WAN version they have. Support for custom application groupings in Multi-Tenant mode will only be available with vManage version 20.12 or higher. See Special Notes for Multi-Tenant Deployments for more information.
2024-03-18
Variable Dropdowns for Text Fields
API tests now support variable type ahead for easier use of predefined variables and variables from the API response in post-request options. A dropdown will become visible when you enter {{ for the variable syntax, and you will then be able to select from a list of variables available in that API step.
Minor Enhancements
The drill-down window on widgets created from alerts data will now surface a link to the relevant test, even when there are no active alerts, enabling smoother cross-platform navigation.
Endpoint Agent Client Version 1.191.3
The following enhancements have been made to the Endpoint Agent client:
macOS
The instructions at the end of the endpoint agent installation have been updated to use the Connection String for registering the installed agent.
2024-03-26
Views 2.0 is Now Default for Many Organizations
As of today, we have automatically transitioned organizations that will significantly benefit from our improved user experience in Views 2.0 for displaying their test data.
This new UX is designed to enhance how you interact with your data, with multi-metric capabilities, overlays, and filtering. However, we understand that change can be an adjustment. If you feel the new experience isn't the best fit for your needs, worry not! You can easily revert back to Views 1.0. This option is readily accessible, ensuring you have full control over how you view your data.
To manually update your default Views experience, click the ... located at the top right corner of the screen (next to the Submit Feedback link). Under Change default view, select "Views 1.0", if you would like to revert back to Views 1.0. If you have not been automatically transitioned and you would like Views 2.0 as your default experience, you can select "Views 2.0" from this menu.
ThousandEyes for OpenTelemetry Updates
New Resource Attribute
Introduced a new resource attribute, thousandeyes.stream.id (string), now included with every data point exported via OpenTelemetry. For more information, see Resource Attributes.
Support for BGP Test Type
ThousandEyes for OpenTelemetry now supports BGP test type. This update includes the export of BGP-related data points to OpenTelemetry, with metrics that mirror those returned from the BGP API. The metrics include: bgp.metrics.path.changes, bgp.metrics.reachability, and bgp.metrics.updates. Each metric is enriched with the prefix attribute and additional attributes related to the BGP monitors, such monitor.id, monitor.name, and monitor.location. Since BGP tests do not involve agents, agent-related attributes are omitted from these data points. For more information, see ThousandEyes for OpenTelemetry Metrics.
2024-03-28
New IPV6 Addresses for Network Access Control Rules
We are in the process of updating our IPV6 addresses for several public-facing areas of the platform. Customers needing to configure network access control rules (or ACLs) to access ThousandEyes services will need the information below to configure their devices with the new IP addresses. These addresses will take effect on May 28th, 2024.
Global IP Addresses
ThousandEyes Web Application
app.thousandeyes.com
2600:9000:a402:3156:8dd4:d4ec:54d1:986c, 2600:9000:a71c:9fff:7990:be4b:7e5f:ca31
*.share.thousandeyes.com
2600:9000:a402:3156:56b:2e3e:adda:a962, 2600:9000:a71c:9fff:3318:edcb:4dfa:8c2e
embed.thousandeyes.com
2600:9000:a402:3156:b00d:4bdb:372c:853d, 2600:9000:a71c:9fff:545f:7d42:4647:7d05
ThousandEyes API
api.thousandeyes.com
2600:9000:a402:3156:973d:765b:3343:170, 2600:9000:a71c:9fff:a6c6:7c84:2053:18ae
US1 Region IP Addresses
Endpoint Agents
c1.eb.thousandeyes.com
2600:9000:a402:3156:e78a:de87:ba7f:8640, 2600:9000:a71c:9fff:1395:5280:a080:77f3
data.eb.thousandeyes.com
2600:9000:a402:3156:1ed5:6dac:fe27:9d6d, 2600:9000:a71c:9fff:9f92:78c9:424e:d451
US2 Region IP Addresses
Enterprise Agents
sc1.thousandeyes.com, sc1.us2.thousandeyes.com
2600:9000:a402:3156:ec1c:12bb:2fe3:5cfe, 2600:9000:a71c:9fff:69db:1ae2:5e68:87fa, 2600:9000:a617:a514:8e0f:8fa0:22d:daf6, 2600:9000:a51a:57fb:441d:f096:8886:7172
c1.agt.us2.thousandeyes.com
2600:9000:a617:a514:9d10:8ff1:33e1:60a0, 2600:9000:a51a:57fb:67d1:c825:2558:d3d8
data1.agt.us2.thousandeyes.com
2600:9000:a617:a514:c7ea:433a:c8aa:b257, 2600:9000:a51a:57fb:e568:20dd:1cfe:d2f2
crashreports.agt.us2.thousandeyes.com
2600:9000:a617:a514:238c:87f8:4ac6:f883, 2600:9000:a51a:57fb:784e:f506:b2e1:672e
Endpoint Agents
c1.eb.us2.thousandeyes.com
2600:9000:a617:a514:3423:4f87:6e54:757e, 2600:9000:a51a:57fb:b52c:c694:9ca7:12e6
data.eb.us2.thousandeyes.com
2600:9000:a617:a514:e8a9:44d8:fdb9:6fe3, 2600:9000:a51a:57fb:643d:596:6c72:8f49
EU1 Region IP Addresses
Enterprise Agents
sc1.thousandeyes.com, sc1.eu1.thousandeyes.com
2600:9000:a402:3156:ec1c:12bb:2fe3:5cfe, 2600:9000:a71c:9fff:69db:1ae2:5e68:87fa, 2600:9000:a419:70ce:42b:8b42:5402:ca40, 2600:9000:a71f:f2a:3882:322c:4f31:8fb5
c1.agt.eu1.thousandeyes.com
2600:9000:a419:70ce:eef3:7c97:e2b7:348c, 2600:9000:a71f:f2a:2cce:e68b:6f1d:c5c6
data1.agt.eu1.thousandeyes.com
2600:9000:a419:70ce:9ca0:c090:375:2210, 2600:9000:a71f:f2a:57ff:f7bc:e892:a871
crashreports.agt.eu1.thousandeyes.com
2600:9000:a419:70ce:f120:ba93:e202:47fc, 2600:9000:a71f:f2a:9e2a:cb4b:58d2:b9e1
Endpoint Agents
c1.eb.eu1.thousandeyes.com
2600:9000:a419:70ce:7fea:f760:cb72:4b58, 2600:9000:a71f:f2a:63e6:f444:dbc:c7f9
data.eb.eu1.thousandeyes.com
2600:9000:a419:70ce:5482:7104:cd06:8f44, 2600:9000:a71f:f2a:84dc:475:8c2e:b853
Dashboard Filters are now available for Dashboard Snapshots, Widget Embeds, and Downloads
Dashboard snapshots now include the application of dashboard filters used in the session or in the default filter set. In addition, dashboard widget embeds now include the application of the dashboard filter set selected as the default option in the dashboard settings page. The filters are also now accounted for in CSV and PDF downloads.
Scheduled dashboard snapshots will soon have support for filters/filter sets.
New Usage APIs Available to All Usage Billing Organizations
The new usage APIs are now available to all usage billing model customers. In addition, these APIs now allow customers to retrieve usage based on the account group that owns the test, rather than the previous limitation of the account group that owns the Enterprise Agent.
You can find our OpenAPI specifications on the Cisco DevNet portal by following the links below:
New Recorder IDE Version 1.18.0
Released ThousandEyes Recorder IDE 1.18.0. This new release of the Recorder will now use Chromium 118 as Default, and Chromium 120 as Newer when recording a user’s browser interaction. You can find this setting in the Recorder IDE, under Recording & Playback Options in the Chromium Version dropdown. For more information, see Dual Chromium Option.
New Cloud Agents
New Cloud Agents have been added in the locations listed below. For a full list of Cloud Agents, see ThousandEyes Cloud Agent Locations.
Oracle OCI Cloud Agents
Amsterdam, Netherlands (Oracle eu-amsterdam-1)
Ashburn, VA, USA (Oracle us-ashburn-1)
Frankfurt, Germany (Oracle eu-frankfurt-1)
London, England (Oracle uk-london-1)
Phoenix, AZ, USA (Oracle us-phoenix-1)
São Paulo, Brazil (Oracle sa-saopaulo-1)
Sydney, Australia (Oracle ap-sydney-1)
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