Using the Dashboard Templates

Dashboards Templates are currently available for customers using Cloud & Enterprise Agents to monitor their network and application performance.

Dashboard Templates are an easy and efficient way to monitor your organization's end-to-end digital experience. The dashboard templates enable you to apply data visualization best practices quickly.

In scenarios where you need to monitor a large amount of test data and rely on other teams to create dashboards for you, Dashboard Templates can help you monitor the test results more efficiently and remove the need for external support. Similarly, deploying Dashboard Templates can ensure consistency and help you adopt the best practices if you are managing multiple account organizations.

Deploy a Dashboard Template

ThousandEyes recommends configuring and selecting the tests you like to monitor before deploying the Dashboard Template.

You need to have the following permissions to deploy a Dashboard Template:

  • Edit labels

  • Edit dashboards for all users in account group

  • View test templates

To deploy a Dashboard Template:

  1. On the Dashboards page, click the +New button.

  1. Select Dashboard.

  1. Select the desired template from the available templates. The table below lists all the available Dashboard Templates.

  1. Enter the dashboard title, name of the default filter set, add the description, and select the tests to be displayed in the dashboard.

  1. Click Save Dashboard to create the dashboard.

Available Dashboard Templates

The following information about each template is provided in the main table:

Template NameDescription

API Health Dashboard

This template can be used to deploy an API Health Overview Dashboard for API tests.

Network Health Dashboard

This template can be used to deploy a Network Health Overview Dashboard associated with tests and/or agents which will be added to custom labels.

SaaS Application Health Dashboard

This template can be used to deploy a SaaS Application Health Overview Dashboard for HTTP server tests which will be added to a custom label.

SD-WAN Health Dashboard

This template can be used to deploy an SD-WAN Health Overview Dashboard. This template does not provide a reusable dashboard Filter set as you will select different tests for monitoring the SD-WAN Overlay and the SD-WAN Underlay.

Web Application Health Dashboard

This template can be used to deploy a Web Application Health Overview Dashboard for Page Load server tests which will be added into a custom label.

Web Server Health Dashboard

This template can be used to deploy a Web Server Health Overview Dashboard for HTTP server tests which will be added into a custom label.

Operationalize your New Dashboard

To understand how to make the most of your dashboard, let's consider an example of creating a dashboard to monitor the health of your API tests.

  1. Create a new dashboard using the API Health Dashboard template (follow the above-mentioned instructions).

  2. Select tests from the Web-API category while configuring the dashboard.

  3. In the new dashboard, use the alerts list at the top of the dashboard to see the latest alerts triggered by your tests.

  1. To monitor the health of your APIs, use the number card widgets. Monitor the API transaction times, error types, completion, and network health metrics. This will give you a comprehensive understanding of API performance.

If your performance is lower than expected, use the map and time series widgets to diagnose if there was an issue impacting a specific location, or if it was a generalized incident. You can investigate further by using the drill down feature in Views. See Troubleshooting with Dashboard Drill Down to learn more.

After deployment, you can schedule snapshots to get regular updates sent to you or your team directly.

Your new dashboard comes with a new filter set that contains a new test label. The dashboard title will be associated with the new test label and assigned to your selected tests. As you create more tests, you can assign them to the label, so that it populates into your new dashboard. You can learn more about the dashboard filters here

Some widgets may have instructions to update the widget to be more specific. Review widget titles to ensure the appropriate tests are displayed.

New dashboards created through templates are visible to all members of the account organization in which you created your new dashboard. You can also review your dashboard and change the visibility of your new dashboard. To do this click on the '...' pull down in the upper right of the dashboard and click Edit Dashboard.

Most dashboards deployed from a template will come with a default filter set, which can be reused with other dashboards in the account group.

Working with a Blank Dashboard

In scenarios where the available templates do not cater to your requirements, you can use the Blank Dashboard template to create and customize a dashboard as per your specific needs.

To deploy a Blank Dashboard Template:

  1. On the Dashboards page, click the +New button.

  2. Select Dashboard.

  3. Select the Start with a blank dashboard option at the top of the list of available templates.

  1. Enter the Name, Description, and select the desired Labels from the drop down.

  2. Customize the Default Settings as desired. For more information, refer to the Customizing your Dashboard article.

  3. Click the Create Dashboard button at the bottom to confirm.

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