# Cloud Agents

Cloud Agents provide globally distributed vantage points throughout the Internet and are maintained by ThousandEyes.

They are located in over 200 cities and are connected to Tier 1, 2 and 3 ISPs, broadband service providers, and regional data centers of major cloud providers. For the current list of locations, see [this map](https://www.thousandeyes.com/product/cloud-agents).

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ThousandEyes for Government users and environments have access to a separate list of Cloud Agents. For more information, see [ThousandEyes for Government](https://docs.thousandeyes.com/product-documentation/thousandeyes-for-government).
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Customers may deploy tests for Cloud Agents under a ThousandEyes for Government subscription, but any such deployment would be outside of ThousandEyes’ FedRAMP®-authorized boundary. ThousandEyes' obligations under the Authorization to Operate and the FedRAMP baseline requirements would not apply to the Cloud Agents or the data transmitted to or from the Cloud Agents. Customers are solely responsible for accessing and utilizing the Cloud Agent in accordance with their security policies and applicable FedRAMP and federal compliance requirements.
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A Cloud Agent is a server that is available immediately to customers for tests, with no administrative responsibilities. Any test type in the ThousandEyes platform can be run on a Cloud Agent. Cloud Agents are available for the use of ThousandEyes customers on a unit-consumption basis, and are shared by all customers.

## Cloud Agent Availability and Test Configuration

ThousandEyes reserves the right to modify or decommission Cloud Agent locations at its sole discretion. If a Cloud Agent is decommissioned, the following actions will occur:

* **Test Configuration**: The decommissioned agent will be automatically removed from any test configurations that include it.
* **Test Status**: Any tests that rely exclusively on a decommissioned Cloud Agent will be automatically disabled.

We recommend that you periodically review your test configurations to ensure they continue to meet your monitoring requirements and to verify that your tests remain active. 

## Limitations

Cloud Agents provide most of the configuration options that Enterprise Agents provide, but because Cloud Agents are used by multiple customers, some features are not available. For example, Cloud Agents cannot be configured to run Web Layer tests through a proxy server, as this would require all tests run by the agent to use the proxy. For use cases such as testing a cloud-based proxy server, use an Enterprise Agent or Endpoint Agent.