Changelog
2025-01-16
OAuth 2.0 Authentication Method for API Test Type
The API test type now supports OAuth 2.0 as an authentication method. A new token is generated for each test round. The Step Builder automates the creation of this API call and saves the token for subsequent steps. See the OAuth portion of Using the Step Builder for more information.
2025-01-08
Enterprise Agent Support for Cisco ISR1k Routers
With the release of IOS-XE 17.16.1, ThousandEyes now supports installing Enterprise Agents on the following Cisco Integrated Services Routers (ISR) using the command line interface (CLI) or the SD-WAN Manager (previously vManage):
ISR 1111X
ISR 1121X
ISR 1126X
ISR 1127X
ISR 1131X
ISR 1161X
For a detailed list of supported devices and system requirements, see the Service Routing Support Matrix.
2025-01-06
Endpoint Agent Client Version 1.226.1
The following enhancements have been made to the Endpoint Agent client:
All Platforms
We recommend selecting the Auto-detect option for the protocol in a real user test.
Fixed a bug where the agent reported a test mode used for network tests when the tests weren't run, for example, due to the active VPN blocking all network tests.
The Auto-detect option is enhanced to generate path traces more reliably when the target sometimes refuses TCP connections.
Resolved an issue that could cause proxy-related tests to fail until the agent was restarted.
While running HTTP tests with the Perform network measurements turned off, the agent would report an error due to missing network test results.
Previously, the agent would not correctly respect HTTP tests that had requested IPv6-only results for name resolution. This issue has now been resolved.
Deleting an agent via Agent Settings - no longer results in the agent service exiting when it next contacts the ThousandEyes backend. Instead, the agent service continues to run in an inactive state.
We added the ability to reduce the duplication of network tests towards the same target and use the same protocol to run at most once per minute, reducing the overall number of network tests run by the agent.
Enhanced path tracing to generate more complete paths when remote hosts close connections aggressively.
Windows
The agent is updated to continue support for ControlHub integration for the latest Webex releases.
Previously, a few users experienced issues with the agent on Windows 24H2 and later versions; it did not report any Wi-Fi metrics due to location service restrictions introduced in these updates. As a result, the wireless node was absent from the network path displayed in the ThousandEyes user interface. Now, the endpoint agent makes a concerted effort to report Wi-Fi metrics.
Previously, Windows 24H2 and later versions introduced restrictions on location services, resulting in a pop-up displayed to users. This pop-up asked whether to allow or disallow access to location services for the user-agent process. However, this should no longer be an issue, and users should not see any pop-up notifications regarding location access.
The algorithm for the Auto-detect option for protocol selection is improved to enhance the path trace mode, resulting in the discovery of complete paths.
macOS
In the upcoming releases, the automatic update will migrate existing (x86_64) installations of macOS agents running on Apple Silicon to native (arm64) endpoint agents.
PhoneOS
Enhanced the algorithm for Auto-detect option (for protocol selection) for targets that initially accept TCP connections but subsequently refuse all connections.
2024-12-12
Announcing Cloud Insights for AWS
Cloud Insights offers new capabilities for monitoring and troubleshooting cloud native and hybrid cloud environments. These new capabilities include: • Extending test path visualization with display of the discovered cloud network topology • Tracking cloud network configuration changes correlated with performance and availability measurements • Visualizing cloud traffic flow information over time. Cloud Insights currently supports AWS hosted applications
Cloud Insights is available as a self-service trial for existing users. You can request a free trial of Cloud Insights directly within the ThousandEyes portal by navigating to Cloud Insights from the left-hand menu. Click Request Trial to activate your free trial. Cloud Insights is also available as an optional feature subscription. For more details, please see Cloud Insights.
2024-12-11
Introducing ThousandEyes and Meraki Cross Domain Assurance
We are excited to introduce a new data integration between ThousandEyes and Meraki that allows for deeper visibility across the enterprise, the Internet, and applications. Customers will now be able to visually see inside our path visualization when an agent is installed on a Meraki MX device, get visibility into the network it is connected to, understand the MX WAN appliance score, and cross-link directly into the Meraki Assurance Overview page with the proper network context coming from ThousandEyes.
This integration provides a comprehensive view into the end-to-end service delivery chain, allowing IT to monitor every step, from local network devices to external ISPs and SaaS providers. This end-to-end approach enables IT to pinpoint the source of performance issues—whether on local networks, in transit, or at the application level—facilitating faster resolutions and enhancing productivity.
For more information, check out our documentation:
2024-12-10
Add an Annotation for resourceInclusion in the Template Creation Editor
resourceInclusion in the Template Creation EditorAs part of the work to allow users to opt-in to some tests rather than always requiring users to opt-out, a new resourceInclusion field has been added to custom templates to indicate whether a resource should be included in the deployment. In addition to tests, this covers resources such as dashboards, alert rules, and labels. This field is an object where the key is the key of the resource, and the value is either "skipped" or "included".
Templates Can Now Use Test Groupings
Many tests are now visually grouped together for easier UI navigation.
End of Installation Support for Ubuntu 20.04 LTS (“Focal”)
As noted in our Ubuntu Linux Support Lifecycle documentation, Ubuntu 20.04 LTS ("Focal") will enter the End of Support period on April 30th, 2025 and End of Life on June 30th, 2025.
Installation support for Ubuntu 20.04 LTS ("Focal") ended for Ubuntu-based CAF agents on December 2nd, 2024, and for all other Ubuntu-based agents on January 31st, 2025. This affects:
Package-based installations.
Image-based installations:
The ThousandEyes Virtual Appliance (TEVA) for VirtualBox, VMware ESXi, and Hyper-V.
The ThousandEyes Physical Appliance (TEPA) for Intel/ASUS NUC and Raspberry Pi 4.
Container images for Cisco Application Hosting Framework (CAF) for all Cisco Devices
Docker for Linux container images.
ThousandEyes recommends that you upgrade your impacted agents as soon as possible.
Linux packages for Ubuntu 22.04 LTS ("Jammy"), as well as updated VM, ISO, and container images for all affected installation types, are already available. For detailed upgrade instructions and additional information, refer to the relevant links below.
You can now backup and restore an Enterprise Agent, in case you encounter issues with the automatic upgrade process. For more information, see Backup and Restore your Enterprise Agent Configuration.
For Linux package installations, see Upgrading Linux Packages.
For TEVA and TEPA installations, you can use the automated upgrade capabilities built into the TEVA UI locally or within the ThousandEyes web application. You can also manually replace the image and use a virtual agent cluster to preserve the test configuration, using the instructions here: Replacing an Enterprise Agent Using the Agent Clustering Method.
For CAF upgrade instructions, see: Upgrading Cisco Devices.
For Linux Docker instructions, see: Upgrading Docker Agents.
As previously announced, our containers for Cisco devices and Docker for Linux are now built against an Alpine Linux base instead of an Ubuntu base.
2024-12-04
Platform Renaming and Information Architecture Changes
The ThousandEyes platform will undergo a number of changes over the next few months. While these changes will not impact our APIs or developer experience, they will impact the ThousandEyes platform user interface. These changes include, but are not limited to:
Renaming the Cloud & Enterprise Agents menu item to "Network & App Synthetics".
Renaming the Endpoint Agents menu item to Endpoint Experience.
Renaming Snapshots to Public Snapshots.
Renaming Saved Events to Private Snapshots.
Adding a BGP Monitoring landing page to the left-hand navigation.
Adding an Event Detection landing page to the left-hand navigation.
Streamlining platform settings under a new Manage page in the left-hand navigation.
The name of the agent type itself will remain the same, such as Enterprise Agent, Cloud Agent, or Endpoint Agent.
The full scope of changes will include renaming, re-ordering, and re-architecting the menu items in the left-hand navigation panel. Platform page URLs, elements, and technical documentation will be updated accordingly. The goal of these updates is to improve ease-of-use by providing more intuitive naming and user flows. More details will become available closer to the time of release.
2024-12-03
SAML Certificate Renewal Notice
On December 9th, 2024, we will renew ThousandEyes SAML certificate, and SAML metadata will then return a new certificate. If you use dynamic configuration for your SSO, your IdP server will automatically receive the new certificate. If you use a static or metadata-file configuration, we suggest you follow the SAML setup instructions mentioned here and update to the new certificate: SAML setup instructions
If you continue to use the old certificate for encrypting SAML assertions, users in your organization will no longer be able to log into ThousandEyes after February 7, 2025. The single logout feature will also be impacted.
If you have already renewed the certificate, no further actions are required.
End of Installation Support for Ubuntu 20.04 LTS (“Focal”)
As noted in our Ubuntu Linux Support Lifecycle documentation, Ubuntu 20.04 LTS ("Focal") will enter the End of Support period on April 30th, 2025 and End of Life on June 30th, 2025.
Installation support for Ubuntu 20.04 LTS ("Focal") ended for Ubuntu-based CAF agents on December 2nd, 2024, and for all other Ubuntu-based agents on January 31st, 2025. This affects:
Package-based installations.
Image-based installations:
The ThousandEyes Virtual Appliance (TEVA) for VirtualBox, VMware ESXi, and Hyper-V.
The ThousandEyes Physical Appliance (TEPA) for Intel/ASUS NUC and Raspberry Pi 4.
Container images for Cisco Application Hosting Framework (CAF) for all Cisco Devices
Docker for Linux container images.
Linux packages for Ubuntu 22.04 LTS ("Jammy"), as well as updated VM, ISO, and container images for all affected installation types, are already available. For detailed upgrade instructions and additional information, refer to the relevant links below.
For Linux package installations, see Upgrading Linux Packages.
For TEVA and TEPA installations, you can use the automated upgrade capabilities built into the TEVA UI locally or within the ThousandEyes web application. You can also manually replace the image and use a virtual agent cluster to preserve the test configuration, using the instructions here: Replacing an Enterprise Agent Using the Agent Clustering Method.
You can now backup and restore an Enterprise Agent, in case you encounter issues with the automatic upgrade process. For more information, see Backup and Restore your Enterprise Agent Configuration.
For CAF upgrade instructions, see: Upgrading Cisco Devices.
For Linux Docker instructions, see: Upgrading Docker Agents.
As previously announced in New Container Image Major Version for Cisco Devices, our containers for Cisco devices and Docker for Linux are now built against an Alpine Linux base instead of an Ubuntu base.
2024-12-02
New Container Image Major Version for Cisco Devices
We have now released updated container images for Cisco devices to use with the Cisco Application Hosting Framework (CAF). These updated images are based on Alpine 3.20 to give customers the same benefits we previously brought with our release of updated Docker for Linux images in September 2024.
This release starts the 5.x major version series, replacing the current 4.x major version series which was based on Ubuntu 20.04 LTS.
There are a number of advantages for customers that come with this change, including the reduced amount of packages shipped in the Alpine Linux base, which allows us to make the image size more compact, reducing the security footprint of our container images, and opening the possibility of supporting a broader array of smaller hardware Cisco devices in the future.
In order to take advantage of these changes, you will need to update the container image on your Cisco devices. Image names now include the CPU architecture of the device, and we provide two separate images for CAF devices: one for X86-64 (x86_64), and one for ARM64 (aarch64).
All existing Cisco devices are X86-64. Future supported devices will include those based on ARM64.
Randomized Start Time Available for Tests
It is now possible to enable tests to utilize a randomized start time via the API. This feature is useful for customers that have a large quantity of Cloud Agents or Enterprise Agents testing to the same target where it may impact the load of the target. By randomizing the start time of the tests within the configured interval, it reduces the concurrent load against the target. By default this is disabled for all tests, but can be enabled when necessary via the API. For more details see our developer documentation.
2024-11-26
Connected Devices Maintenance Announcement
On Wednesday, December 4, 2024 between 4-7 am UTC, we are performing some maintenance on the databases supporting SamKnows (now Connected Devices) in the EU1 (Europe) region. We are transitioning the SamKnows database clusters from Google Cloud Platform to Amazon Web Services. This maintenance includes a configuration change that will cause some disruptions to database connections, meaning some services may be degraded during the maintenance window.
Affected components:
SamKnows One (https://samknows.one)
SamKnows APIs
SamKnows RealSpeed
2024-11-25
ThousandEyes Endpoint Agent on Cisco 9800 Series Desk Phones (PhoneOS)
ThousandEyes Endpoint Agent is now supported on Cisco Desk 9800 series phones, versions 9861 or 9871, registered with WCMT, WCDI, or UCM on firmware version v3.2 and above. By integrating PhoneOS device data with the endpoint agent capabilities, we can offer a comprehensive view of call quality issues when these devices are involved.
Key Features:
Scheduled Test: Supported for Webex Calling Multi-Tenant (WCMT), Webex Calling Dedicated Instant (WCDI) and Unified Call Manager (UCM).
Dynamic Test (Webex): Meetings Supported for WCMT via hybrid calendar and Office 365 calendar for Webex, Microsoft Teams, and Zoom in the case of UCM and WCDI.
Dynamic Tests (Webex): SIP calls Supported. Please note that WCMT uses UDP/STUN via autodetect.
Platform Device Filters: Extended to PhoneOS.
You can learn about configuring and managing the Endpoint Agent on PhoneOS device by referring to the ThousandEyes Endpoint Agent and PhoneOS article, here.
You can learn more about enabling and configuring ThousandEyes on Webex in the following Webex Articles:
2024-11-22
Enhancements to the Test Settings Table
We’re excited to introduce some long-awaited quality of life improvements to the Test Settings Table, designed to enhance your experience and provide a more comprehensive overview of your test settings.
What's New:
Clearer Labels Column: Quickly identify and manage tests with a new column that clearly lists labels, allowing you to view multiple labels at once.
Test Status Column: Easily see the status of each test and check if data is visible in Views, all at a glance.
Customizable Columns: Tailor the table to your needs by adding columns for metadata like modified date, alerts, status, interval, agents, type, and monitor.
Improved Filter Accessibility: Access commonly used filters—agents, test labels, and test type—directly from the main chip menu for quicker, more intuitive filtering.
More Streamlined ServiceNow Incident Management Integration
The ServiceNow incident management integration now supports the global system property state parameter. This enhancement eliminates the need for customers to disable this parameter in ServiceNow when configuring the integration with ThousandEyes.
See Incident Management for integration instructions.
Sidebar Interaction Changes
We have updated a few interactions in our left hand navigation to better align to Cisco standards. The new interaction creates a more consistent flyout behavior and removes the ability for the left hand navigation to expand vertically.
Show a Helpful Empty Onboarding State When There Are No Templates Available
When a new user only has access to templates created by their organization and no templates are available to them, the onboarding experience now shows a more helpful message.
Dashboard Updates
We have improved the zoom functionality in map widgets to automatically adjust to the maximum zoom level required to display all data points, ensuring optimal clarity and enhanced visibility.
We have improved the drilldown tooltip functionality by aggregating all "no data" items into a single entry when there are more than 20 items in the tooltip and multiple "no data" entries. This enhancement streamlines the tooltip for better readability and usability.
2024-11-22 Bug Fixes
Fixed an issue where Templates responses were including internal API references rather than external ones.
New Cloud Agents
New Cloud Agents have been added in the locations listed below. For a full list of Cloud Agents, see ThousandEyes Cloud Agent Locations.
Accra, Ghana
Accra, Ghana (IPv6)
Albuquerque, NM, USA (IPv6)
Amman, Jordan (JTG)
Amman, Jordan (JTG) (IPv6)
Berlin, Germany (Deutsche Telecom)
Berlin, Germany (Deutsche Telecom) (IPv6)
Caracas, Venezuela (Movistar)
Fortaleza, Brazil (Vivo)
Fortaleza, Brazil (Vivo) (IPv6)
Medellin, Colombia (Telefónica)
Medellin, Colombia (Telefónica) (IPv6)
2024-11-14
Endpoint Agent Client Version 1.219.4
The following enhancements have been made to the Endpoint Agent client:
All Platforms
Fixed a regression that resulted in test jitter not being correctly applied for scheduled tests with test intervals of 2-10 minutes. This would cause agents to synchronize and test at the same time. For example, 12:00, 12:05, 12:10, and so on, rather than being uniformly spread over the test interval.
WAN Insights Bandwidth-Aware Recommendations
WAN Insights recommendations now consider available capacity when generating recommendations for path changes so only feasible changes are produced making it easier than ever to implement the recommendation. See Recommendation Cards, Explained and the Bandwidth-Aware Recommendations section on Understanding Recommendations for more information. If bandwidth information is not available, the user is guided to enter it as described on Enter or Upload Bandwidth Data.
ThousandEyes Endpoint Agent Support for ARM-based Windows and macOS Platforms
ThousandEyes Endpoint Agent now supports ARM-based Windows through emulation and macOS natively, ensuring functionality is seamless, similar to x86 architecture. The key experiences for you remain unchanged. Just as users can download, package, and use the Endpoint Agent for x86, the same applies to ARM. This ensures a consistent and efficient experience across different architectures.
Key Features:
Out-of-the-Box Functionality: The agent is designed to work out of the box with the latest version of the agent. In the ThousandEyes web application, navigate to Endpoint Agents -> Agent Settings to download the installer. You can learn more about the system requirements here.
Google Chrome Extension: The Endpoint agent Google Chrome Extension version 1.215.0 is available in the Chrome Store for Mac package and existing Windows packages running on Windows ARM (via emulation). This extension will enable users to perform Real User Tests.
Presently, native support for Windows devices is not available. However, we are aiming to include this support in future releases.
2024-11-13
Announcing BGP Resource Public Key Infrastructure (RPKI) Monitoring
We are excited to announce the new RPKI status in the BGP route visualization view and alert condition, which informs you about BGP announcements with specific RPKI statuses detected by our BGP monitors.
Key Features:
Alert Configuration: You can now configure alerts using the new RPKI Status alert condition
Custom Monitoring: Associate these alerts with specific tests or prefixes you wish to monitor
When the ThousandEyes BGP platform detects a BGP announcement with the RPKI status you have configured, or the RPKI status of existing BGP announcements changes to the alertable value, you can receive an alert by adding the RPKI status condition in your BGP alert rule. Additionally, the BGP path visualization shows which Autonomous System (AS) is announcing an RPKI Invalid prefix. You can also filter the BGP path visualization by any RPKI status and see the affected routes.
For more information, see RPKI.
2024-11-11
IPv6 Support for Endpoint Agent
The Endpoint Agent now functions in a dual-stack environment, enabling deterministic testing between IPv4 and IPv6. This support is provided for ThousandEyes Endpoint Agent versions 1.219.1 and above, and the Endpoint Agent Google Chrome Extension version 1.215.0 and above via autodetect only.
Key Features and Updates
ICMP/IPv6 Support: Available for Scheduled Tests (HTTP and Network) and Dynamic Tests.
Currently, IPv6 for TCP is not supported. We will aim to implement support for IPv6 for TCP in future releases, after which it can be extended to all protocols, including AutoDetect. This would also enable support for Local Networks and Browser Tests (Real User Tests), which rely on auto-detect. You can learn more about configuring these settings here.
2024-11-08
Removed ISR1100X-4G from the Support Matrix
ISR1100X-4G has been removed from the list of supported Cisco devices for Enterprise Agents in the product documentation support matrix: Cisco Devices Support Matrix.
The ISR1100X-4G was added to the documentation in error in advance of final validation. It has since been discovered that it is not possible for us to support the Enterprise Agent on this device. At this time, it is not expected that this model will be brought into support.
OpenTelemetry Trace Signal for Page Load and Web Transaction Tests
Added support for the OpenTelemetry trace signal for page load and web transaction tests. This enhancement provides deeper visibility into application performance.
2024-11-01
Endpoint Agent Client Version 1.219.1
The following enhancements have been made to the Endpoint Agent client:
All Platforms
Previously, the agent would not correctly respect HTTP tests that had requested IPv6-only results for name resolution. This issue has now been resolved.
The agent now attempts to call the new unregister API -endpoint when an account change occurs, allowing the system to free up the license, if applicable, improving the account change workflow.
The agent now registers itself from a file containing relevant information, thereby enhancing provisioning workflows in the future.
Windows
Previously, there were instances where local user accounts linked to a specific agent were registered multiple times, resulting in duplicates appearing on the Agent Settings page. This issue has now been resolved. However, the existing duplicated user accounts are still visible on the Agent Settings page. We plan to address this in a future update.
The Chrome and Edge extensions are now compatible with the ThousandEyes agent running on the Windows arm64 operating system through x64 emulation.
Testing of ingress and service for scheduled tests using Cisco Secure Access (CSA) ZTA is now supported.
macOS
Previously, there were instances where local user accounts linked to a specific agent were registered multiple times, resulting in duplicates appearing on the Agent Settings page. This issue has now been resolved. However, the existing duplicated user accounts are still visible on the Agent Settings page. We plan to address this in a future update.
Testing of ingress and service for scheduled tests using Cisco Secure Access (CSA) ZTA is now supported.
arm64 native packages are now available on the ThousandEyes platform.
2024-10-31
Enhanced Network Outage Detection Algorithm
We’ve improved the accuracy of our network outage detection algorithm. These enhancements allow us to more precisely detect network outages and attribute them to their source Autonomous System Number (ASN).
2024-10-29
Templates: BGP Prefixes Are Now Supported in Global Settings
When using templates to set up tests that support BGP, you can now specify one or more prefixes, just as you can in basic test configuration. For more information about setting up BGP tests, see BGP Tests.
2024-10-29 Bug Fixes
Fixed a height issue for template details.
Remove properties with invalid
nullvalues in the preset templates.
2024-10-24
Enterprise Agent Appliance Backup/Restore and Automatic Upgrades
We have released two capabilities today for Enterprise Agent appliances (the ThousandEyes Virtual Appliance (TEVA) and ThousandEyes Physical Appliance (TEPA) for the NUC and Raspberry Pi 4). You can now perform a backup of the configuration and agent identity on your appliances to a file that can be downloaded and retained for later restoration. You can also now perform a restore during the initial setup process to bring over a complete configuration, including agent identity. This backup and restore process was added into the product to simplify recovery if you encounter any issues.
Additionally, we have added an updated version of our automatic upgrade process which will allow you to perform an in-place upgrade from the base OS of Ubuntu 20.04 LTS ("Focal") to Ubuntu 22.04 LTS ("Jammy"). As we complete the release of new versions of all of our install types we will provide further communication in the future notify customers to begin upgrades, however this feature makes upgrades available today for customers using the TEVA and TEPA.
Endpoint Agent Views 2.0: The New Default View
The new Endpoint Agent Views 2.0 will become the default view for all users starting October 26, 2024. You can switch back to the old version, Endpoint Agent Views 1.0, using the toggle in the user interface.
You can provide feedback about the Endpoint Agent Views 2.0 through the new Submit Feedback button in the top right corner of the user interface.
Please note that Endpoint Agent Views 1.0 will no longer be available after January, 2025. From that point on, only Endpoint Agent Views 2.0 will be accessible.
2024-10-24 Bug Fixes
View-only users can now browse and view templates, but they cannot create, update, delete, or deploy templates.
Resolved an issue where alert rules with adaptive configurations were not being saved correctly, causing the rules to default to manual configuration.
2024-10-18
2024-10-18 Bug Fixes
Fixed an issue with text wrap in the template detail displayed in the side bar.
Templates now render the test name correctly when the template form is first displayed.
Fix an issue in template creation status page where buttons weren't visible without scrolling down.
Corrected the placement of the error notification in template creation flow.
2024-10-15
Unified Test Creation is Enabled for All Accounts
Unified Test Creation workflow is now enabled for all accounts, as announced earlier. You can still switch back to the original test creation experience by clicking on the “Switch to Classic Test Creation” button. After January 17th, the classic test creation workflow will be deprecated and we will remove the option to switch back to it. To learn more about this improved workflow, see Templates: Start Monitoring.
2024-10-14
Announcing Test Optimizations
Test optimizations are helpful recommendations to improve your existing tests. For this release, we’re analyzing your existing tests and will notify you if we notice an error in your proxy test settings. This common error occurs when tests are configured with an HTTP Proxy in place without using the "Perform network measurements to the proxy" setting. Many customers enable proxy settings on a per-agent basis and often forget to check this option to monitor the network to the proxy. As a result, data for the test will not be gathered for the network layer, leaving an unexpected gap in coverage.
If you have tests in this state, you will be notified and asked via callouts in the UI for permission to fix this error. Once you grant permission, we will automatically select the “Perform network measurements to the proxy” checkbox for the provided list of identified problematic tests. This solves the issue for the blank network layer in test views. Please note that this change will increase the network traffic to your proxy.
For more information on why you should select "Perform network measurements to the proxy" see Proxy Metrics. For more information about the proxy settings test optimization, see Test Configuration Optimizations.
2024-10-10
Announcing Azure Path Enrichment
We’ve expanded our cloud visibility by adding Azure Path Enrichment, building on existing AWS and GCP capabilities. Azure nodes with public IPs are now tagged and include region details in the path visualization, enhancing multi-cloud network insights. Service identification is planned for future updates. For more information, see Using the Path Visualization View: Supported Cloud Providers.
New Self-Service Internet Insights Trial for Existing Users
Existing users can now request a free, 30-day trial of Internet Insights directly within the ThousandEyes portal. To begin, navigate to Internet Insights from the left-hand menu. In the limited outage map view, click Request Trial from the available call-to-action to activate your free trial.
2024-10-09
Views 1.0 Removed from ThousandEyes Platform
As of today, Views 1.0 is no longer available on the ThousandEyes platform. Users will now be directed to the new Views 2.0 experience for all test types, including voice (RTP and SIP), DNSSEC, DNS trace, and FTP tests, which are fully supported.
This change marks the final phase of our transition to Views 2.0, bringing improved performance, better visualization, and a more streamlined user interface.
BrowserBot v3.0.0 Agent Architecture
BrowserBot v3.0.0 on the Enterprise Agent has migrated to a new agent architecture that offers more control over the agent containers that run each instance of a page load, transaction or API test. The upgrade should be transparent to users and will have minimal impact to existing page load, transaction or API tests.
IPv6 Network Tests over ICMP for Endpoint Agents
ThousandEyes now supports IPv6 network tests over ICMP for Endpoint Agents. Any existing ICMP tests will use "IPv4 only" by default and can switch to "Prefer IPv6" or "Force IPv6".
2024-10-09 Bug Fixes
Fixed an issue where users couldn't run an instant test if they didn't close the welcome banner.
Resolved an issue in the dashboard filter where the Endpoint Agent test name filter was not applying correctly.