Changelog
WAN Insights is now in General Availability for Cisco vAnalytics customers in the U.S. region. WAN Insights is a new ThousandEyes product that introduces proactive path recommendation and visibility workflows that enables SD-WAN network teams to take a more proactive approach to optimize end-user experience in their network.
WAN Insights brings the following new capabilities to Cisco SD-WAN customers:
- Recommendations Screen: For each application onboarded in WAN Insights, see path recommendations for each site to move the traffic in order to avoid negative end-user experience impact. Use the Recommendation Details screen to understand the reason for the recommendation.
- Add Application Workflow: WAN Insights Insights comes pre-configured with six out-of-the-box application categories. Network teams can onboard new applications defined in vManage using the "Add Application" workflow from the recommendation screen.
- Top Recommendations View: Quickly identify the recommendations with the greatest positive user experience impact on your network.
- All Recommendations View: Find all available and past recommendations for your site, per application category.
- Recommendation Details View: Click on the recommendation card to view details and understand the reason for the recommendation.
- Site Details Screen: Across all your sites, measure the quality of the applications and dive into details of network conditions impacting the quality.
WAN Insights also powers the Predictive Path Recommendation feature in vAnalytics for Cisco SD-WAN.
ThousandEyes has updated its support lifecycle policy to better account for Red Hat Enterprise Linux (RHEL) minor versions that do not include Extended Update Support (EUS). The End of Installation Support date will now be extended to align with the End of Support date.
This change affects the following currently supported RHEL versions:
- RHEL 8.7
For more information about our support lifecycle policies, see the Enterprise Agent Support Lifecycle. For more information about RHEL EUS, see the Red Hat Documentation Portal.
- We have re-introduced the ability to set a local widget time override for each individual dashboard widget to allow for more flexibility in time selections. The behavior now is as follows:
- 1.If a user enables the global time override in a dashboard, all widgets will automatically be set to the timespan set at the global level of the dashboard. This setting will take precedence.
- 2.If the global time override in a dashboard is not selected and the Relative Time check box is checked for an individual widget, the widget will display the time of the Relative Time check box.
- 3.If the global time override in a dashboard is not selected and the Relative Time check box is not selected, a widget will assume the timespan set at the global level of the dashboard.
We have also added a text reminder if the widget has the Relative Time check box enabled that states the time and then (local override) in parenthesis. - We've updated our upgrade automation to improve how we handle customer environments where a proxy is configured. Previously, some upgrades were failing because the method we used to determine if we could reach the package repositories did not correctly traverse the configured proxy. We now use a method that traverses the proxy, and will succeed in environments where traffic outside the proxy is blocked. This change should resolve a common cause of upgrade failures.
New Cloud Agents have been added to the following locations:
- Denver, CO, USA (Comcast)
- Denver, CO, USA (Comcast) (IPv6)
- Dubai, United Arab Emirates (IPv6)
- New York, NY, USA (Verizon)
- New York, NY, USA (Verizon) (IPv6)
- Winnipeg, Canada (Rogers)
- Winnipeg, Canada (Rogers) (IPv6)
- Resolved an issue that was causing some BGP data to not render in our dashboard widgets correctly.
- Resolved an issue that was causing previous Endpoint Agent filter selections in our dashboard widgets to be overwritten if the user used the search function to select a filter. Previous selections would be removed entirely, and only the new search filters would be selected. This has been corrected, and now all selected filters remain.
- Resolved an issue with alert suppression windows where the start date was being incorrectly changed to a different date and the repeat option was left blank when attempting to create a custom alert suppression window schedule.
- Resolved an issue with test label modification that caused labels to be removed from the alert payload whenever they were modified. Now, modifying a label will ensure that the change is reflected in all the tests where the label belongs and all labels will now be included in the alert payload.
In-place upgrades for ThousandEyes Enterprise Agents running Ubuntu 18.04 LTS ("Bionic") are now available. This process is supported for virtual appliances, Intel NUCs, and Raspberry Pis, and instructions are available for upgrading a single agent, bulk agents, and agents using proxies.
Ubuntu 18.04 LTS will enter the End of Support period on April 30th, 2023, and End of Life on June 30th, 2023. All appliances must be upgraded or otherwise migrated to a currently supported operating system by June 30th, as the ThousandEyes platform will stop accepting data submitted by these Enterprise Agents after this date.
For additional questions, please reach out to Customer Success or Support.
The Internet Insights snapshot creation workflow has been improved to ensure that the sharelink cannot be copied before it is created. This change resolves an issue where an inactive sharelink could be copied and shared.
New Cloud Agents have been added to the following locations:
- Chicago, IL, USA (AT&T) (IPv6)
- London, England (BT)
- London, England (BT) (IPv6)
- Manchester, England (BT)
- Manchester, England (BT) (IPv6)
- Rome, Italy (Vodafone)
- Stockholm, Sweden (Telia)
- Stockholm, Sweden (Telia) (IPv6)
Due to the End of Installation Support for Ubuntu 18.04 LTS, the AWS CloudFormation installation method has been removed.
- An issue where embedded dashboard widgets were not loading properly as an iFrame has been fixed.
- An issue occurred where BGP alert rules that were not assigned to a test were still triggering alerts. This issue has been resolved, and the alerting control plane now correctly captures BGP prefix updates when a test is removed from an alert rule on the Alert Rule Settings page.
- We experienced a problem with our content-notifications system, which resulted in some customers receiving multiple notification emails. This issue has been fixed.
As previously reported, Ubuntu 18.04 LTS ("Bionic") will enter the End of Support period on April 30th, 2023, and End of Life on June 30th, 2023. Instructions for the upgrade process for single agents, bulk agents, and agents using proxies will be published alongside the in-place upgrade release on March 6th, 2023 PST.
These instructions are for ThousandEyes physical and virtual appliances. For information on upgrading other types of Enterprise Agents, see Upgrading Operating Systems for Enterprise Agents.
For additional questions, please reach out to Customer Success or Support.
Previously, we announced that the alertID field in the API would be deprecated and a new id field would be introduced. However, we have decided to keep the alertID field to better accommodate customers transitioning their infrastructure.
On May 1st, 2023, we will be updating the data type of the alertID field in the v6 and v7 API response payload of active alerts and alert details from an
integer to a string. This modification is necessary to accommodate the new 128-bit alphanumeric alert UUID. The update will not affect the functionality of the alertID field, but it will change the format of the response, which may impact how customers receive our alert API data.To prepare for this change, we advise you to review any API scripts that you run to pull alert data. You should update your code to modify the data type of the alertID field from
integer to string before May 1st, 2023.The API-related content has been removed from the previous changelog entry to avoid confusion.
Starting on March 1st, 2023, and continuing until May 1st, 2023, we will begin to introduce a new UI for the Alert List page in phases. The updated UI is designed to make information more easily accessible and organized, with features such as resizable columns and a paginated side panel to display location alerts. The new UI will also allow users to search using both the old numeric and the new UUID alert ID formats. These changes will improve the user experience and make it easier to navigate through alerts.
This rollout will be automatic, and requires no action from customers.
The following Endpoint Agent local network metrics are now available in dashboards:
- Signal Quality
- Throughput
- Retransmission Rate
- Roaming Events
- Channel Swapping Events
We have implemented a 250-device limit for the Topology view in Devices > Views to ensure the view is rendered before the browser becomes unresponsive. For more information on devices, see Using the Device Layer View.
Local rDNS lookups can now be configured for Enterprise Agents. This will support customer environments where publicly routable IP addresses are assigned to internal systems and split-horizon DNS is used. This ensures that the names shown in the path visualization will match your internal view of DNS. For more information, see Configuring rDNS Lookups for Enterprise Agents.
We have changed the default NTP server used by the ThousandEyes Virtual Appliance from
ntp.ubuntu.com for the system and pool.ntp.org for the agent to using 2.ubuntu.pool.ntp.org for both the system and agent. By changing this default server, we ensure that both the system and agent are using the same time source, and that IPv6 dual-stack is supported by default.Changing the configured NTP server in the web UI replaces the default for both the system and the agent.
New Cloud Agents have been added to the following locations:
- Jakarta, Indonesia (PT Telkom)
- Jakarta, Indonesia (PT Telkom) (IPv6)
- Manchester, England (Sky)
- Manchester, England (Sky) (IPv6)
- Mexico City, Mexico (IPv6)
- Toronto, Canada (Beanfield)
- Toronto, Canada (Beanfield) (IPv6)
- Washington, D.C., USA (Comcast)
- Washington, D.C., USA (Comcast) (IPv6)
- The validation period required when creating an Alert Suppression Window has been reduced from ten minutes to two minutes. This update will enable Alert Suppression Windows to be applied to tests sooner, particularly in unplanned or emergency maintenance situations.
- An issue in the Endpoint Agent Labels dashboard where the Currently Matching Agents column was not correctly displaying the actual number of agents associated with each label has been resolved. All labels were correctly associated with agents, but agents that used the Not In operator were not correctly displayed in the Agent Labels table.
- An issue where several instances of scheduled Endpoint tests were not correctly aggregated, resulting in multiple instances with the same name being created on the Agent Views page, has been resolved.
- An issue that prevented some default dashboards from loading correctly has been resolved.
After February 27th, 2023, the alert ID format will be updated from a numeric value to a 128-bit alphanumeric UUID for both new and existing alerts. This change affects how alerts are identified in the UI, particularly for the Active Alerts and Alert History pages.
This change impacts your incoming webhooks, which will display the alert ID in the new UUID format. No modifications are necessary for the ThousandEyes webhook setup. However, if you have been storing the alert ID string and cannot accommodate a 128-bit value, or if your webhook receiver does not support the new format, it is highly recommended to verify compatibility with the new format and take any necessary actions in the tool that you use to accept webhooks from ThousandEyes.
Browser session alerts do not currently support the UUID format, and will continue to display the numeric ID.
We have renamed "TCP Network Tests" to "Extended Network Tests" to better reflect both the current feature and future functionality.
In addition, as previously announced, the default Windows Installer (MSI package) will now include the Extended Network Tests (TCP Tests) by default. This option can be manually deselected during installations or removed with a switch. For more information on Endpoint Agent command-line options, see Endpoint Agent Installation Reference.
The Endpoint API has been extended to include ASN information. Similar to the VPN data, users will now be able to get ASN information in the Agent Details and the Endpoint Test Data API endpoints.
This extension provides users with more information to, for example, identify the ISP a set of agents are connected to via the API. For more information, see the developer documentation related to Endpoint Agents and Endpoint Test Data.
New Cloud Agents have been added to the following locations:
- Kuala Lumpur, Malaysia (Telekom Malaysia)
- Kuala Lumpur, Malaysia (Telekom Malaysia) (IPv6)
- Saskatoon, Canada (Saskatel)
- Saskatoon, Canada (Saskatel) (IPv6)
- Washington, DC, USA
- Washington, DC, USA (IPv6)
- The ability to create new AppDynamics integrations and edit the existing AppDynamics integrations will no longer be available in the Alert Rules page. To create and edit the AppDynamics integration, use the Alerts > Integrations page.
With the addition of the test-level setting for SSL verification introduced in October, 2022, the agent level SSL verification setting has been removed.
If your organization needs to disable SSL verification, use the Verify SSL Certificate Setting in Advanced Options on the test level.
- An issue that was preventing some embedded dashboard widgets from properly loading has been resolved.
- An issue was found where an incorrectly colored directional arrow for improving or worsening performance was displayed for some metrics in the test table widget. For example, when Response Time was increasing, an upward green arrow was displayed instead of an upward red arrow. This was caused by a bug in the UI, and has been resolved.
Installation support for Ubuntu 18.04 LTS ("Bionic") has now ended. Updated images for the ThousandEyes Virtual Appliance (TEVA), Intel NUC, Raspberry Pi 4, and Docker for Linux have been released based on Ubuntu 20.04 LTS ("Focal"). We have also updated the custom appliance generation to utilize the newest images. From January 31st, 2023 onwards, you will see failures if you attempt to deploy new agents on Ubuntu 18.04 LTS. Please ensure you are using the latest images available for new agent deployments.
As noted in our Ubuntu Linux Support Lifecycle documentation, Ubuntu 18.04 LTS ("Bionic") will enter the End of Support period on April 30th, 2023 and End of Life on June 30th, 2023. As updated images are now available, customers who are interested in using the agent cluster method to upgrade agents can do so by following the documentation available here: Replacing an Enterprise Agent Using the Agent Clustering Method.
We expect to ship a pathway for customers to perform automated in-place upgrades from Ubuntu 18.04 LTS-based appliances to Ubuntu 20.04 LTS by the end of February 2023.
Recorder IDE v1.6.0 has now been released. This release includes:
- Standalone Mode: Permissions for the ThousandEyes Recorder IDE have been expanded. Users can now generate scripts with the Recorder IDE without permission to create transaction tests or use the credentials repository. Only API Access and Login permissions are required. For more information, see ThousandEyes Recorder Permissions.
- Test Settings and the option to Export to ThousandEyes now include the following fields: Exclude Domains/Object URLs, Screenshots, Camera and Microphone, Geolocation, Page Loading Strategy, Preferred Language.
We are excited to announce the release of our first wave of Cloud Agent locations for Webex Calling. These Cloud Agents are installed inside the Webex Calling data centers around the globe, and will help you better monitor the performance of your Webex Calling environment. The following locations are now live:
- Chicago, IL, USA (Webex Calling)
- Dallas, TX, USA (Webex Calling)
- Frankfurt, Germany (Webex Calling)
- London, England (Webex Calling)
- Melbourne, Australia (Webex Calling)
- Osaka, Japan (Webex Calling)
- Sydney, Australia (Webex Calling)
- Tokyo, Japan (Webex Calling)
- Toronto, Canada (Webex Calling)
- Vancouver, Canada (Webex Calling)
Installation support for Ubuntu 18.04 LTS ("Bionic") will end on January 31st, 2023. This affects packaged agent installs, as well as image-based installations for the ThousandEyes virtual appliance, Intel NUC, and Raspberry Pi. Packages for Ubuntu 20.04 LTS ("Focal") are already available. Updated 20.04 LTS-based images for the ThousandEyes virtual appliance, Intel NUC, and Raspberry Pi are coming prior to January 31st, 2023.
As noted in our Ubuntu Linux Support Lifecycle documentation, Ubuntu 18.04 LTS ("Bionic") will enter the End of Support period on April 30th, 2023 and End of Life on June 30th, 2023. Aligned to this, we will be ceasing support for the Cisco KVM deployment images for Cisco routers running IOS-XE 16.x. We recommend that customers migrate to deploying Docker-based agents for the Cisco Application Framework. For installation instructions, see Installing Enterprise Agents on Cisco Routers with vManage.
To assist customers with upgrading their agents to Ubuntu 20.04 LTS, we will be shipping upgrade scripts with the web-based UI on ThousandEyes Virtual Appliances, Intel NUC, and Raspberry Pi. This provides a pathway for in-place upgrades. For customers who wish to upgrade using the agent clustering method, you may do so as soon as the 20.04 images become available. For more information, see Replacing an Enterprise Agent Using the Agent Clustering Method.
We have renewed the ThousandEyes SAML certificate and app.thousandeyes.com/saml-metadata now returns a new certificate. If you use a dynamic configuration for your SSO, your IdP server will automatically receive the new certificate. If you use a static or metadata-file configuration, you will need to update to the new certificate. For instructions, see ThousandEyes SAML Configuration.
This update must be completed by February 18, 2023.
If your organization continues to use the old certificate for encrypting SAML assertion, users in your organization will no longer be able to log into ThousandEyes after February 18, 2023. The single logout feature will also be impacted.
In December 2022, an adjustment was made to include Zoom Rooms in the Zoom AST. For Zoom Rooms applications running on macOS and Windows, the Endpoint Agent client will activate for AST tests. This is enabled in Endpoint Agents running 1.141 version or later. Currently, this feature is in preview status while we verify the feature with beta customers.
The Endpoint API has been extended to allow users to delete agents directly from the API. This extension provides users full control on the management of the agent via the API, by allowing customers to enable, disable, and delete any agent. For more information, see the API Documentation.
- Users can now create Endpoint Agent labels that filter for agents that are not connected to a VPN, by using the "Not In" option of the VPN Vendors filter. This allows customers that are using one of the VPN vendors supported by ThousandEyes to identify agents that are not using that VPN, and apply a different set of tests to them.
- A new metric has been added to dashboards: Page Load Completion. This allows a user to understand if a page load was successfully completed and to calculate this percentage over time.
New Cloud Agents have been added to the following locations:
- Lille, France
- Lille, France (IPv6)
- New York, NY, USA (AT&T)
- New York, NY, USA (AT&T) (IPv6)
- Rome, Italy (Telecom Italia)
- Rome, Italy (Telecom Italia) (IPv6)
- Rome, Italy (WINDTRE)
- Rome, Italy (WINDTRE) (IPv6)
- An issue that was causing inconsistent transaction marker results between the test view and dashboard has been resolved.
- An issue with the filter selection on Internet Insights dashboard widgets that was preventing users from saving inputted domains as part of the filter has been resolved.
- An issue was found that impacted the line chart dashboard widget as users went from a specific scale selection to an auto scaled selection. As users navigated between the two options, the Y Axis would disappear. This has been corrected.
We have updated several Cloud Agent locations and names for Azure, GCP, and AWS to match what they publish in their documentation. The changes are as follows, with the left hand side being the original name and the right hand side being the new name:
- Ashburn, VA (AWS us-east-1) -> N. Virginia (AWS us-east-1)
- Ashburn, VA - Oracle only (AWS us-east-1) -> N. Virginia Oracle only (AWS us-east-1)
- Ashburn, VA 2 - Oracle only (AWS us-east-1) -> N. Virginia 2 Oracle only (AWS us-east-1)
- Columbus, OH (AWS us-east-2) -> Ohio (AWS us-east-2)
- Dubai, UAE (AWS me-central-1) -> United Arab Emirates (AWS me-central-1)
- Dublin, Ireland (AWS eu-west-1) -> Ireland (AWS eu-west-1)
- Manama, Bahrain (AWS me-south-1) -> Bahrain (AWS me-south-1)
- Montreal, Canada (AWS ca-central-1) -> Central Canada (AWS ca-central-1)
- San Jose, CA (AWS us-west-1) -> N. California (AWS us-west-1)
- The Dalles, OR (AWS us-west-2) -> Oregon (AWS us-west-2)
- Amsterdam, Netherlands (Azure westeurope) -> Netherlands (Azure westeurope)
- Boydton, VA (Azure eastus2) -> Virginia (Azure eastus2)
- Cheyenne, WY (Azure westcentralus) -> Wyoming (Azure westcentralus)
- Chicago, IL (Azure northcentralus) -> Illinois (Azure northcentralus) (3 VAs affected)
- Chicago, IL - Oracle only (Azure northcentralus) -> Illinois Oracle only (Azure northcentralus)
- Chicago, IL 2 - Oracle only (Azure northcentralus) -> Illinois 2 Oracle only (Azure northcentralus)
- Des Moines, IA (Azure centralus) -> Iowa (Azure centralus)
- Dublin, Ireland (Azure northeurope) -> Ireland (Azure northeurope)
- Melbourne, Australia (Azure australiasoutheast) -> Victoria, Australia (Azure australiasoutheast)
- Phoenix, AZ (Azure westus3) -> Arizona (Azure westus3)
- Quincy, WA (Azure westus2) -> Washington (Azure westus2)
- Richmond, VA (Azure eastus) -> Virginia (Azure eastus)
- San Antonio, TX (Azure southcentralus) -> Texas (Azure southcentralus)
- Santa Clara, CA (Azure westus) -> California (Azure westus)
- Sydney, Australia (Azure australiaeast) -> New South Wales, Australia (Azure australiaeast)
- Midlothian, TX (GCP us-south1) -> Dallas, TX (GCP us-south1)
- New Albany, OH (GCP us-east5) -> Columbus, OH (GCP us-east5)
New Cloud Agents have been added to the following locations:
- Ashburn, VA, USA (Charter) (IPv6)
- Chicago, IL, USA (Comcast) (IPv6)
- Dallas, TX, USA (AT&T) (IPv6)
- Dallas, TX, USA (CenturyLink) (IPv6)
- Dallas, TX, USA (Comcast) (IPv6)
- Dallas, TX, USA (Cox) (IPv6)
- Doha, Qatar (Azure qatarcentral)
- Kuala Lumpur, Malaysia (TIME)
- Kuala Lumpur, Malaysia (TIME) (IPv6)
- Los Angeles, CA, USA (AT&T) (IPv6)
- New York, NY, USA (CenturyLink) (IPv6)
- San Jose, CA, USA (Comcast) (IPv6)
- Seattle, WA, USA (Charter) (IPv6)
- Seattle, WA, USA (Comcast) (IPv6)
- We have updated how page speed and response times are calculated for Endpoint Agent browser session tests when a page gets no response. Previously, the values shown in the page speed were not accurate, and the wait time was shown as "Response Time". This was misleading, as the browser never accessed the page. These values have now been updated to show a dash on non-responsive pages.
- The alert grid widget has now been removed from the platform and from snapshots. Customers can no longer create or view any alert grid widget in the platform.
- An issue that was preventing some BGP alerts from clearing even after the alert rule was modified and conditions were no longer met has been resolved.
- An issue that was incorrectly showing all Enterprise and Endpoint Agents as "online" in our map widget, even if some agents were offline at the time, has been resolved.
- An issue that was preventing users from duplicating existing custom webhook integrations has been resolved.
- An issue that was preventing some scheduled snapshots from being created for a short period of time has been resolved.
- An issue that was preventing a small handful of Endpoint alerts from clearing, even after all alert rules were removed from a test, has been resolved.
- An issue that was preventing users from using the Alert Rules filter on select dashboard widgets has been resolved.
- An issue that was incorrectly stating that some AppDynamics alert integrations were "Untested" even after they had been successfully tested has been resolved..
With the merging of reports functionality into ThousandEyes dashboards, the v7 Reports API is now deprecated and will be removed in January, 2023.
If your organization used v7 Reports API endpoints in the past, we recommend you now use the v7 Dashboards API. You should expect slightly different responses from the v7 Dashboards API, but full feature parity.
We have updated the ThousandEyes console and web UI for the virtual appliance as part of an ongoing effort to improve IPv6 support within the agent. These improvements include:
- When configuring DNS manually in the web UI, there are now four configuration fields, and support for adding IPv6 nameserver addresses.
- When IPv6 is set to
Auto, all relevant network information is now shown in both the console and web UI, the same as when it is set toManual. - The link-local IPv6 address is no longer shown on the network interface. Instead, only valid routable addresses will be shown if they are configured.
- It is now possible to disable IPv4 from the console directly when manually configuring networking, to support IPv6-only networks.
In addition, the following functionality has been removed:
- Two status checks in the diagnostics tool within the web UI have been removed. These are the reachability check for the ThousandEyes API and the validity check for the account group token. The reachability check is no longer needed, and the validity check has been made redundant as part of the process for submitting the token in the UI.
As more and more customers leverage our Automated Session Tests, most require the TCP network tests provided through the NPCAP library. Starting on 31 January, 2023, the MSI installation default will include TCP test support to ease installation. This consists of the NPCAP library. Endpoint Agents that have not previously been installed with the TCP tests option will not be impacted and continue with their original installation preference.
Starting on 31 January, 2023, when a new installer is downloaded, the NPCAP library, with the TCP test option, will be included by default. Customers may remove this option during installation with an MSI switch or by unselecting the option in the installer.
We are introducing a new workflow for updating or replacing a registered user's email address. Previously, a message was sent only to the new email address. With this change, if a user attempts to update their email address, a confirmation email message will be sent to both their old email address and the new email address. The email address will only be updated for a user if both email messages are confirmed.
Custom webhook security has been improved, as we now automatically mask all credential entries in the UI.
The Internet Insights catalog now includes coverage of the following SaaS providers:
- Streaming: HBO Max, Hulu, Netflix, Spotify (new category).
- Finance: Cash App, Venmo.
- Collaboration & Messaging: WhatsApp.
- Social Media & Networking: TikTok.
New Cloud Agents have been added to the following locations:
- Anchorage, AK, USA (IPv6)
- Los Angeles, CA, USA (Comcast) (IPv6)
- Pittsburgh, PA, USA (Comcast)
- Pittsburgh, PA, USA (Comcast) (IPv6)
- To further improve the usability of the new browser options settings for page load and transaction tests, new button selection and more hover over text has been added.
- The v7 API Integrations endpoints now use a string UUID for the
integrations idfield instead of a numeric ID.
- An issue that caused the virtual appliance web UI to not show the correct DNS hostname provided by the DHCP server has been resolved.
- An issue that caused the virtual appliance interfaces that were configured as “auto” / “dhcp” and assigned with no valid address to show up as 'configured' has been resolved, and they will now show as an empty value.
- An issue that was preventing BGP alerts from clearing after the alert rule was updated or removed from a test has been resolved.
After December 20, 2022, you will not be able to add new alert grid widgets to dashboards. The widget type will be removed on January 20, 2023. Existing alert grid widgets will be removed from the platform and from snapshots. ThousandEyes recommends that you replace these alert grid widgets with alert list widgets if desired.
ThousandEyes custom webhooks now support Endpoint Agent browser session alert types. You can now create custom webhooks and attach them to any Endpoint Agent browser session alert rule.
- Browser session tests from the Endpoint Agent have updated how Page Speed and Response times are calculated for pages where we get no response. Before, not fully accurate values were shown in the Page Speed and the wait time was shown as "Response Time". This was misleading because the browser never accessed to the page. These values have been updated to show a dash instead in those cases.
New Cloud Agents have been added to the following locations:
- Ashburn, VA, USA (Comcast) (IPv6)
- Ashburn, VA, USA (Verizon) (IPv6)
- Ashburn, VA, USA (AT&T) (IPv6)
- Chicago, IL, USA (CenturyLink) (IPv6)
- Chicago, IL, USA (Charter) (IPv6)
- Chicago, IL, USA (Verizon) (IPv6)
- Dallas, TX, USA (Comcast) (IPv6)
- New York, NY, USA (Comcast) (IPv6)
- San Jose, CA, USA (Charter) (IPv6)
- Endpoint Agent: An issue has been fixed in the Wireless tab of the Local Network tests in the Views section. When the user filters by Agents, the Endpoint Table is no longer incorrectly showing "No Data", and instead the results are now consistent with the BSSID Table.
- Endpoint Agent: The application of test configuration changes (e.g., changes of priority) in the Endpoint Agent has been improved and it will now take immediate action, or at last in the next check-in of the agent.
- Endpoint Agent: An issue that was showing an incorrect format for the retransmission rates in the Endpoint and BSSID tables of the Local Network tests has been resolved.
- Endpoint Agent: An issue has been fixed in the Automated Session Test (AST) widget of the Dashboard section. The filter by Target IP does now show the correct list of IPs available.
- Dashboard: Fixed an issue that was creating blank filters for some Dashboard widgets.
- Alerts: An issue that was preventing some customers in EU from assigning alert suppression windows to tests has been resolved.
- Account Management: An issue was allowing customers to create identical users in the same account. This has now been resolved, and an error is displayed, if an existing user gets created a second time.
- Revenue Platform: Fixed an issue in the usage consumption calculator that showed inaccurate unit consumption that did not match what customers saw when creating tests. This issue occurred specifically with agent-to-agent tests.
- Revenue Platform: An issue was causing a low response from the /v6/tests/#/test_update API. This has now been resolved and the previous response times have been restored.
- Browser Bot: Fixed issues related to the exclude domains feature on page load and transaction tests.
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