Getting Started with Views

The Cloud & Enterprise Agents > Views page provides an in-depth viewing platform for all test data. You can navigate between different perspectives, then drill down in the data to identify issues and determine the root cause.

This article provides a high-level overview of the Cloud & Enterprise Agents > Views page, including how to navigate it, and what is available within it.


The Cloud & Enterprise Agents > Views page can be broken into four main parts:

  • The top configuration bar contains the test selector and global filters.

  • The left-hand views list.

  • The primary panel contains the metric selector, overlays, and the timeline.

  • The secondary panel contains the detailed metrics tabs.

Top Configuration Bar

Test Selector

The test selector allows you to select one or more tests that you want to review in the timeline and detailed metrics tabs.

  • To find the tests you are interested in, you can scroll through the full list, use the search bar, or filter by a selection of options available in the right hand panel, including Test Status, Shared/Not Shared, and Test Type.

  • To open a single test, click on the test to select it.

  • To add more tests to the current view, click the plus symbol (+) when hovering over the test. Up to ten tests can be selected at a time, though not all test types can be viewed together. For more information, see Multi-Service Views.

Global Filters

The global filters are a set of dynamic drop-down menus that allow you to further define the data presented on the timeline and in the detailed metrics tabs. Different filters are available depending on the test type currently being viewed.

Changes made to the global filters affect all aspects of the view. This means that when you filter by, for example, the London, England agent in the screenshot above, the timeline and all data in the detailed metrics tabs will update to show only data for that agent.

Views List

The views list allows you to navigate between different views within the selected test(s). In the example above, you can view HTTP server, agent to server, or BGP data for the selected test. Each option changes the metrics shown in the timeline, the available global filters, and the viewable detailed metrics tabs.

Primary Panel

Metric Selector

The metric selector is a drop-down menu that allows you to define which metrics you want to look at or compare. Multiple metrics can be viewed at once by clicking the relevant checkbox beside the desired metrics.

Some metrics cannot be compared. These metrics will have a grayed out checkbox when the cursor hovers over them.


Unlike global filters, overlays only apply to the timeline. These overlays allow you to highlight agents, markers, and monitors within the broader timeline to better understand metrics like loss, latency, and jitter from a global perspective, and identify regions that may require a deeper dive.

The overlays also allow you to see the isolated view of metrics from the perspective of different agents for a better understanding of global performance.

For example, you can see in the screenshot above there are minor spikes in loss along the timeline. With the overlays, you can identify which agents are performing consistently, and which are performing abnormally, and require closer inspection.


The timeline is the primary focus of the Cloud & Enterprise Agents > Views page. It shows test data from the last 14 days, or the length of time the test has been enabled (whichever is the lesser value). The data shown on the timeline can be manipulated by selecting the shortcuts for 24 hours (24h), 7 days (7d), or 14 days (14d), by clicking within the timeline to select a particular round of data, or highlighting a range within the timeline to focus on a smaller time period.

Changes to the timeline, like selecting a specific round, or narrowing the range of time, will result in the detailed metrics tabs updating to mirror the changes.

Detailed Metrics Tabs

The detailed metrics tabs are a dynamic set of additional views available depending on which test view is currently selected. These tabs include:

  • The Map tab displays the global position of each of the vantage points used for the test.

  • The Table and Agents tabs provide a detailed collection of information about each of the agents related to the test.

  • The Servers tab provides a detailed collection of information about each of the relevant servers.

  • The Path Visualization tab allows you to visualize the path trace data between vantage points and target locations to identify problem areas in both the private and public network infrastructure. It can be accessed from the Views List in the primary panel. For more information, see Using the Path Visualization View.

  • The BGP Route Visualization tab allows you to visualize how data is being routed across the internet, and troubleshoot issues that may be preventing packets from getting to their desired destination. It can be accessed from the Views List in the primary panel. See Using the BGP Route Visualization View.

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