ThousandEyes Documentation
  • ThousandEyes Documentation
  • What's New
    • Changelog
    • Naming and Navigation Menu Changes - Summary List
  • Product Documentation
    • Getting Started
      • Getting Started with Account Setup
      • Getting Started with Cloud and Enterprise Agents
      • Getting Started with Cloud and Enterprise Agent Tests
      • Getting Started with Endpoint Agents
      • Getting Started with Transactions
      • Getting Started with Dashboards
      • Getting Started with Alerts
      • Getting Started with Internet Insights
      • Getting Started with the ThousandEyes API
      • Getting Started with API Tests
      • Getting Support from ThousandEyes
      • Notification of Upgrades, Maintenance and Outages
      • New User FAQ
      • ThousandEyes Glossary
    • Global Vantage Points
      • Cloud Agents
        • Where Are Cloud Agents Available?
        • Webex Cloud Agents
        • AWS Wavelength Cloud Agents
        • Cloud Agent with Local Problems
      • Enterprise Agents
        • Getting Started
          • Where Can I Get the Account Group Token?
        • Installing
          • Enterprise Agent System Requirements
            • Enterprise Agent Support Lifecycle
          • Appliances
            • How to Set Up the Virtual Appliance
            • Enterprise Agents: Hypervisor Installation
            • Installing Enterprise Agent on VirtualBox
            • Enterprise Agent Deployment Using ThousandEyes Virtual Appliance (Hyper-V)
            • Enterprise Agent Deployment Using ThousandEyes Virtual Appliance (OVA)
            • Custom Virtual Appliances
            • Installing a Physical Appliance
            • Installing an Enterprise Agent on a Raspberry Pi Device
          • Cisco Devices
            • Catalyst Switching
            • Catalyst Routing
            • Nexus Switching
            • Service Routing
            • Meraki MX Appliances
            • Cisco Enterprise NFV Infrastructure Software
            • Installation Methods
              • Installing Enterprise Agents on Cisco Nexus Switches with Application Hosting
              • Installing Enterprise Agents on Cisco Nexus Switches with Guestshell
              • Installing Enterprise Agents on Cisco Routers using SD-WAN Manager Feature Templates
              • Installing Enterprise Agents on Cisco Routers using the SD-WAN Manager ThousandEyes Workflow
              • Installing Enterprise Agents on Cisco Switches with Docker
              • Installing Enterprise Agents on Cisco Routers with Docker
              • Installing Enterprise Agents on Cisco Switches with the DNA Center
          • Linux Packages
            • Enterprise Agent Deployment Using Linux Package Method
            • Installing the Enterprise Agent with BrowserBot on Oracle Linux Server 7
          • Docker Agents
            • Installing Enterprise Agents with Docker
          • Cloud Templates
            • Installing Enterprise Agents with Microsoft Azure
          • Docker Agent Configuration Options
          • Missing Dependencies for Enterprise Agent on Redhat Enterprise Linux RHEL 7 Installation
          • Migrating ThousandEyes Appliance or Package-Based Enterprise Agent to Docker
        • Configuring
          • Password Reset on the Virtual Appliance
          • Configuring rDNS Lookups for Enterprise Agents
          • Connecting to the ThousandEyes Virtual Appliance Using SSH (Mac/Linux)
          • Connecting to the ThousandEyes Virtual Appliance Using SSH (Windows)
          • Static IP Addresses for ThousandEyes Repositories
          • Firewall Configuration for Enterprise Agents
          • Enterprise Agent Port Forwarding
          • Security Policy and Public NTP Servers on Enterprise Agents
          • Secure Access to ThousandEyes Appliances
          • Disabling the Web Server of a Virtual Appliance
          • NAT Traversal for Agent-to-Agent Tests
          • Enterprise Agent on Docker Advanced Networking
        • Managing
          • Cisco Devices
            • Disable, Restart, or Uninstall the Enterprise Agent via DCNM
          • Docker Agents
            • Add/Remove BrowserBot from Existing Docker Enterprise Agents
          • Upgrading Operating Systems for Enterprise Agents
          • Backup and Restore Your Enterprise Agent Configuration
          • Upgrade Ubuntu 20.04 Focal-Based ThousandEyes Appliances
          • Crash Reporting for Enterprise Agents
          • Configuring a Local Mirror of the ThousandEyes Package Repository
          • Resetting an Enterprise Agent
          • Working with Enterprise Agent Clusters
          • Replacing an Enterprise Agent Using the Agent Clustering Method
          • Replacing an Enterprise Agent Using Agent Identity Files
          • Unlocking the ThousandEyes Appliance
          • Uninstalling the Enterprise Agent (Linux Package)
        • Proxy Environments
          • Installing Enterprise Agents in Proxy Environments
          • Configuring an Enterprise Agent to Use a Proxy Server
          • Writing and Testing Proxy Auto-Configuration (PAC) Files
        • Troubleshooting
          • How to Generate Packet Captures
          • Troubleshooting Automatic-Update Problems on Enterprise Agents
          • Troubleshooting Time Synchronization on Enterprise Agents
          • Installing CA Certificates on Enterprise Agents
          • Agent Unable to Trace Path to Destination?
          • BrowserBot Installation Fails on Red Hat or CentOS in Amazon EC2
          • What to Do If te-agent Stops Running Due to a VACUUM Error
        • Enterprise Agents: What Information Do We Collect?
        • What Is BrowserBot?
        • Upgrading to BrowserBot 2
        • Upgrading to BrowserBot 2.6+ (Chromium 97)
        • Enterprise Agent Utilization
        • Network Utilization from Enterprise Agent Test Traffic
        • Enterprise Agent Interface Selection
        • ThousandEyes Product Lifecycle Policy
      • Endpoint Agents
        • Installing
          • System Requirements
          • Download the Endpoint Agent Installer
          • Install the Endpoint Agent
          • Reinstall the Endpoint Agent
          • Install the Endpoint Agent Browser Extension
          • Install Endpoint Agents for Windows via Group Policy
          • Installing Browser Extensions for Windows via Group Policy
          • Guidance for Windows Software Deployment Teams
          • Install Endpoint Agents for macOS using Munki and the Managed Software Center
          • Deploy an MSI package to Intune for Windows Devices
          • Endpoint Agent Installation on Cisco Webex Devices (RoomOS)
          • Endpoint Agent Installation on Cisco Phone Devices (PhoneOS)
          • Uninstall or Delete an Endpoint Agent
          • Endpoint Agent Installation Reference
          • NPCAP Driver Upgrade Management
        • Configuring
          • Configure Endpoint Agent Labels
          • Endpoint Agent Proxy Configuration for Scheduled Tests
        • Managing
          • Manage Endpoint Agent Settings
        • How Does the Endpoint Agent Work
        • Cisco Secure Client ThousandEyes Endpoint Agent Module
        • Endpoint Agent Licensing
        • Assigning tests to an Endpoint Agent
        • Data Collected by Endpoint Agent
        • Reporting on data collected by Endpoint Agent
        • Endpoint Agent VPN Support
        • Endpoint Agent TCP Support
        • Endpoint Agent End-user Experience
        • Endpoint Agent FAQ
      • Working with Agent Settings
      • Obtaining a list of ThousandEyes Agent IP Addresses with te-iplist
    • Tests
      • HTTP Server Tests
        • Collecting Proxy Metrics
        • POSIX Extended Regular Expression Syntax (Quick Reference)
        • POSIX Extended Regular Expression Syntax
        • Custom User-Agent Strings in a Web Test
        • Two-Step HTTP Testing (OAuth)
      • Web-Layer Tests
      • Network Tests
        • Network Tests Explained
        • Agent-to-Agent Test Overview
        • DSCP Options in Network Tests
      • DNS Tests
      • Voice Tests
        • SIP Server Test Settings
        • RTP Stream Test Settings
        • Using the SIP Server View
        • Using the RTP Stream View
      • BGP Tests
        • Inside-Out BGP Visibility
        • Using the BGP Route Visualization View
        • Using the BGP Updates Table
        • Working with Raw BGP Data
        • Reasons for Failure of Private Peering with ThousandEyes
        • RPKI
      • API Tests
        • Using the API Test Step Builder
      • Templates
        • User-defined Templates
      • Recommendations
        • Associated Service Recommendations
        • AWS Test Recommendations
      • ThousandEyes Metrics: What Do Your Results Mean?
      • Sharing Test Data
      • Working with Test Settings
      • Scheduled Versus Instant Tests
      • Working with Instant Tests
      • Working with Labels for Agent and Test Groups
      • Multi-Service Views
      • Identifying Traffic from ThousandEyes Agents
      • Excluding ThousandEyes Agents from Google Analytics
    • Internet and WAN Monitoring
      • Path Visualization
        • How Path Trace Works
        • MPLS Tunnel Inference Using Deep Path Analysis
        • Troubleshooting
          • Reasons for Missing Information on the Visualization View
          • Virtual Machine with NAT Breaks Path Visualization
          • Cisco ASA Breaks Path Visualization
          • Path Visualization: Edge Firewall Incorrectly Shows a Single Hop to the Destination
          • Network Overview Shows Packet Loss That Does Not Appear in Path Visualization
      • Views
        • Using the Network Overview
        • Using the FTP Server View
        • Using the HTTP Server View
        • Using the DNS Server View
        • Using the DNS Domain Trace View
        • Using the DNSSEC Trace View
        • Using the API Test Views
      • Troubleshooting
        • CLI Network Troubleshooting Utilities
        • HTTP Server Test Fails with SSL Error
        • HTTP Server Test Fails with SSL Error: OpenSSL SSL_connect: SSL_ERROR_SYSCALL
        • HTTP Server Test Error "dh Key Too Small"
    • Browser Synthetics
      • Browser Synthetics Test Types
      • Browser Synthetics Disambiguation
      • Test Settings for Page Load and Transaction Tests
      • Navigating Waterfall Charts for Page Load and Transaction Tests
      • Using Round Robin Test Scheduling
      • What Information Is Transmitted in a Page Load or Transaction Test?
      • Transaction Test SSO Support
        • Implementing SSO in Transaction Scripts
        • Caveats for NTLM/Kerberos Authentication
        • TOTP Examples for SSO
      • Page Load Tests
        • When to Use a Page Load Test
        • Creating a Page Load Test
        • Using the Page Load View
        • How to Generate a HAR File
        • Migrating to Single Interval for Page Load Tests
        • Creating a Page Load Test that Uses SSO
      • Transaction Tests
        • Getting Started With Transaction Tests
          • When to Use a Transaction Test
          • Transaction Tests Compared With Other Test Types
          • ThousandEyes Recorder
          • ThousandEyes Recorder Permissions
          • Working With Web Development Tools
          • Working With Secure Credentials
          • Transaction Test Table Tab View
          • Transaction Metrics on Alerts and Dashboards
          • Screenshots in Transaction Test Views
        • Transaction Test Development Guide
          • Creating Robust Transaction Scripts
            • Optimizing and Troubleshooting Transaction Scripts
            • Transaction Scripting Tips and Tricks
          • Transactions – Executing Custom JavaScript Code
        • Use Cases | Code Examples
          • Uploading or Downloading Files in a Script
            • Transaction Scripting Examples for File Downloads
          • Include API Calls in a Transaction Test
            • Using the node-fetch module
            • Using the net module
            • Using the tls module
        • Transaction Scripting Reference
      • Dual Chromium Option
        • Why Are Regular Chromium Upgrades Needed?
        • Configuring Dual Chromium
        • Working With Dual Chromium
        • Chromium Update History
        • Chromium Upgrade Known Issues
    • Endpoint Experience
      • Test Settings
        • Monitoring an Application using Synthetic Tests
        • Configuration Options for Synthetic Tests
        • Managing Synthetic Tests
        • Real User Tests
      • Viewing Data
        • Endpoint Agent Scheduled Tests View
        • Endpoint Agent Real User Tests View
        • Endpoint Agent Local Networks View
        • Endpoint Agent Dynamic Tests View
        • Endpoint Agent Views
        • Endpoint Views Reference
      • Troubleshooting
        • Step-by-Step Guide to Troubleshooting Endpoint Agent Problems
        • Troubleshooting Endpoint Agent Issues
    • Connected Devices
      • Connected Devices Tests
        • Routing
          • Traceroute
        • Network
          • Speed Tests
          • Latency, Loss, Disconnections, and Jitter Tests
          • Responsiveness (Latency under Load) Tests
        • DNS
          • DNS Resolution Tests
        • Web
          • Web Browsing Lite Tests
          • Generic Streaming (HLS/DASH) Tests
        • Voice
        • Dynamic Application Test Suites
          • Gameplay Test Suite
          • Video Conferencing Test Suite
          • Social Media Test Suite
          • Game Store Test Suite
          • Video Streaming Test Suite
            • Netflix Streaming Tests
            • YouTube Streaming Tests
            • BBC iPlayer Streaming Tests
          • Content Delivery Network (CDN) Test Suite
        • Local Network Information
          • Data Usage
      • Test Management
        • Test Triggers
          • Scheduled Tests
          • Instant Tests
        • Testing Thresholds
        • Test Targets
          • Test Server Methodology
        • Automatic Test Configuration Retrieval
      • Device Agents
        • Router Agents
          • Router Agent Device Support
        • Connected Devices Agent Release Versions
      • Usage Guides
        • Viewing Charts
        • Configuring Charts
        • Using Maps
        • Exporting Data
        • Importing Metadata
        • Managing Metadata
        • Creating Reports
        • Viewing Agents
        • Using Test Schedules
        • Accessing Your APIs
        • Using ConstantCare
      • Cisco Real Speed
    • Cloud Insights
      • Integrations
      • Views
      • Settings
    • Traffic Insights
      • Traffic Insights System Requirements
      • Traffic Insights Configuration Guide
      • Traffic Insights Views and Settings
      • Traffic Insights FPS Monitoring
    • WAN Insights
      • WAN Insights Quick Start
        • How to Activate ThousandEyes WAN Insights
        • WAN Insights Introductory Tour, Part 1
        • WAN Insights Introductory Tour, Part 2
        • WAN Insights Introductory Tour, Part 3
      • Introducing WAN Insights
        • What Is WAN Insights?
        • WAN Insights Value-Add
        • Why Use WAN Insights?
        • Using WAN Insights Together With ThousandEyes Network Assurance
        • Using WAN Insights Together with vAnalytics and vManage
        • WAN Insights Key Components
        • Enabling WAN Insights
        • Getting Support for WAN Insights
      • WAN Insights Terminology and Reference
      • WAN Insights Technical Overview
        • Application Categories
        • Sites, Routers, Paths, and Interfaces
        • Application Traffic Types
        • Estimating User Counts
        • Estimating Throughput
        • Capacity Planning
        • Understanding Quality
        • Life of a Recommendation
        • Understanding Recommendations
        • WAN Insights and ThousandEyes Alerts
      • WAN Insights User Interface
        • Logging In for the First Time
        • WAN Insights Screens and Workflows
        • Recommendations Screen
        • Recommendation Cards, Explained
        • Recommendation Details Modal
        • Endpoint-Pair Quality Comparison
        • Site Details Screen
        • Capacity Planning Screen
        • Capacity Detail Modal
        • Enter or Upload Bandwidth Data
      • Common Tasks
        • Adding Business-Critical Applications to WAN Insights
        • Email Notifications
        • Adding and Managing WAN Insights Users
        • Applying WAN Insights Recommendations
    • Internet Insights
      • Internet Insights Terminology
      • Limited Outage Map
      • Internet Insights Screens
        • Overview Screen
        • Internet Insights Service Views Screen
        • Application Outages
        • Network Outages
        • Catalog Settings Screen
      • Saving and Sharing from Internet Insights
      • Configuring Internet Insights
      • Provider Labels
      • Using Alerts and Dashboards With Internet Insights
        • My Affected Tests
        • Setting Up Alert Rules for Internet Insights
        • Using the Internet Insights Built-In Dashboard
    • Event Detection
    • Alerts
      • Creating and Editing Alert Rules
        • Global and Location Alert Conditions
        • Alert Rule Severity
        • Adaptive Alert Detection
        • Dynamic Baselines
        • Transport Layer Security (TLS) Alerts
        • Alert Rules for Devices
        • Alert Metrics Reference
      • Default Alert Rules
      • Viewing Alerts
      • Alert Clearing
        • Alert Suppression Windows
      • Alert Notifications
      • Standard Notification Methods
        • Alert Notifications via Email
        • Alert Notifications via SMS
        • Classic Webhooks for Alert Notifications
    • Dashboards
      • Using the Dashboard
      • Customizing Your Dashboard
      • Using the Dashboard Templates
      • Dashboard Widgets
      • Embedding Dashboard Widgets in External Web Sites
      • Excluding Periods of Data From a Dashboard
      • Dashboard Sharing and Snapshots
      • Dashboard Labels
      • Troubleshooting with Dashboard Drill Down
      • Tailoring Dashboards with Dashboard Filters
    • Device Layer
      • Discovering Device-Layer Devices
      • Device Discovery Results
      • Using the Device Layer View
    • Account Management
      • User Registration
        • SAML JIT Provisioning
        • ThousandEyes Support for SCIM
          • How to Configure SCIM with Azure Active Directory
          • How to Configure SCIM with Okta
      • Authorization
        • Role-Based Access Control
          • Role-Based Access, Explained
          • Built-In Roles and Permissions
        • Account Groups
          • What is an Account Group?
          • Working with Account Settings
          • Users in Multiple Organizations
          • Changing Ownership of a Test
          • Working with Time Zone Settings
        • OAuth 2.0 with ThousandEyes
          • Integrations with OAuth 2.0
        • Adding a Profile Image with Gravatar
      • Authentication
        • Logging In
        • How to Configure Single Sign-On
      • User Activity
        • Working with the Activity Log
        • ThousandEyes User Session Timeouts and Terminations
        • How Long is my Data Accessible via ThousandEyes?
        • Retaining Data Beyond the 90-Day Limit
        • Multi-Region Cloud Support
      • Usage-Based Billing
        • About Our Consumption Model
          • Device Agent Consumption Model
        • About Units
        • Test Type Layers and Units
        • Setting Quotas
        • Calculating Units
        • FAQs: Usage
      • Customer Security and Privacy Responsibilities
    • Integrations
      • Custom Webhooks
        • Using OAuth 2.0 Authentication for Your Custom Webhook
        • Webhook Variables
      • Custom Webhook Examples
        • Microsoft Teams for Alert Notifications
        • Cisco Webex for Alert Notifications
        • Google Chat for Alert Notifications
        • Event-Driven Ansible for Alert Notifications
        • Splunk Alert Notification
      • Custom-Built Integrations
        • PagerDuty for Alert Notifications
        • ServiceNow for Alert Notifications
          • Incident Management
        • Slack for Alert Notifications
        • AppDynamics for Alert Notifications
        • AppDynamics for Test Recommendations
        • AWS for Test Recommendations
        • AWS for Cloud Insights
          • AWS for Cloud Insights Using CLI
        • Meraki for Data Enrichment
        • Webex Control Hub Integration
        • Microsoft Teams Integration
        • ThousandEyes for OpenTelemetry
          • Configuring ThousandEyes for OpenTelemetry
            • Configuring ThousandEyes for OpenTelemetry Using the API
            • Configuring ThousandEyes for OpenTelemetry Using the UI
          • Configuring ThousandEyes for Splunk Cloud or Enterprise
            • Configuring ThousandEyes for Splunk Cloud or Enterprise using the API
            • Configuring ThousandEyes for Splunk Cloud or Enterprise using the UI
          • ThousandEyes for OpenTelemetry Data Model
            • ThousandEyes for OpenTelemetry Data Model v1
              • OpenTelemetry Collector Data v1 Example
            • ThousandEyes for OpenTelemetry Data Model v2
              • ThousandEyes for OpenTelemetry Data Model v2 - Metrics
                • OpenTelemetry Collector Data v2 Metrics Example
                • ThousandEyes for OpenTelemetry Data Model Metrics - Migration from v1 to v2
              • ThousandEyes for OpenTelemetry Data Model v2 - Traces
                • OpenTelemetry Collector Data v2 Traces Example
          • OpenTelemetry Collector Configuration
          • Automatic Disabling of Failing Streaming Integrations
        • Cisco ThousandEyes App for Splunk
          • Configuration
          • Inputs
          • Dashboards
          • Troubleshooting
    • Best-Practices Guides
      • Choosing the Right Test Protocol for Network & App Synthetics Tests
      • Optimizing SYN vs SACK Probing Methods to Avoid Unexplainable Packet Loss
      • Using Dashboards to Tell a Story
      • Best Practices for Implementing Account Groups
      • Monitoring Microsoft 365
      • Monitoring Microsoft Teams
      • Monitoring Salesforce
      • Monitoring Slack
      • Monitoring Webex Meetings with Endpoint Agents
      • Monitoring Webex Calling
      • Monitoring Webex Meetings with Cloud and Enterprise Agents
      • Monitoring Zoom
    • API
      • Create/Update/Delete Tests Using the ThousandEyes API
      • Obtaining a List of ThousandEyes Agent IP Addresses
      • Writing JSON to API Produces HTTP 406 Response Code
    • Privacy-Related
      • Authorized Subprocessors for ThousandEyes Network Intelligence Platform
    • Archived Documentation
      • Archived - Displaying and Alerting for Unit Consumption
      • Archived - Dependency Tree for ThousandEyes Enterprise Agent Software
      • Archived - Getting Started with ThousandEyes
      • Archived - Sending ThousandEyes Alerts to AppDynamics
      • Archived - ThousandEyes Infrastructure Changes
      • Archived - Using the Transactions (Classic) View
      • Archived - Transaction Test Migration Workflow
      • Archived - Instructions for Mitigating Meltdown and Spectre on Enterprise Agents
      • Archived - Bash (ShellShock) Security Notice
      • Archived - Endpoint Installation using Customized Installers
      • Archived - Configuring Endpoint Agent Setup
      • Archived - Creating Scheduled Tests on Endpoint Agents
      • Archived - Managing the Endpoint Agent
      • Archived - Enterprise Agent Installation on Juniper NFX Routers
      • Archived - Installing and Removing ThousandEyes X Virtual Framebuffer on Enterprise Agents
      • Archived - Permitted Content Types for Page Load Tests
  • Archived Release Notes
    • 2024
      • Release Notes: January 2024
      • Release Notes: February 2024
      • Release Notes: March 2024
      • Release Notes: April 2024
      • Release Notes: May 2024
      • Release Notes: June 2024
      • Release Notes: July 2024
      • Release Notes: August 2024
    • 2023
      • Release Notes: January 2023
      • Release Notes: February 2023
      • Release Notes: March 2023
      • Release Notes: April 2023
      • Release Notes: May 2023
      • Release Notes: June 2023
      • Release Notes: July 2023
      • Release Notes: August 2023
      • Release Notes: September 2023
      • Release Notes: October 2023
      • Release Notes: November 2023
      • Release Notes: December 2023
    • 2022
      • Release Notes: January 2022
      • Release Notes: February 2022
      • Release Notes: March 2022
      • Release Notes: April 2022
      • Release Notes: May 2022
      • Release Notes: June 2022
      • Release Notes: July 2022
      • Release Notes: August 2022
      • Release Notes: September 2022
      • Release Notes: October 2022
      • Release Notes: November 2022
      • Release Notes: December 2022
    • 2021
      • Release Notes: January 2021
      • Release Notes: February 2021
      • Release Notes: March 2021
      • Release Notes: April 2021
      • Release Notes: May 2021
      • Release Notes: June 2021
      • Release Notes: July 2021
      • Release Notes: August 2021
      • Release Notes: September 2021
      • Release Notes: October 2021
      • Release Notes: November 2021
      • Release Notes: December 2021
    • 2020
      • Release Notes: January 2020
      • Release Notes: February 2020
      • Release Notes: March 2020
      • Release Notes: April 2020
      • Release Notes: May 2020
      • Release Notes: June 2020
      • Release Notes: July 2020
      • Release Notes: August 2020
      • Release Notes: September 2020
      • Release Notes: October 2020
      • Release Notes: November 2020
      • Release Notes: December 2020
    • 2019
      • Release Notes: 2019-01-08
      • Release Notes: 2019-02-06
      • Release Notes: 2019-02-20
      • Release Notes: 2019-03-06
      • Release Notes: 2019-03-19
      • Release Notes: 2019-04-02
      • Release Notes: 2019-04-30
      • Release Notes: 2019-05-14
      • Release Notes: 2019-05-30
      • Release Notes: 2019-06-11
      • Release Notes: 2019-07-23
      • Release Notes: 2019-08-06
      • Release Notes: 2019-08-20
      • Release Notes: 2019-09-03
      • Release Notes: 2019-09-17
      • Release Notes: 2019-10-03
      • Release Notes: 2019-10-15
      • Release Notes: 2019-10-29
      • Release Notes: 2019-11-12
      • Release Notes: 2019-11-26
      • Release Notes: 2019-12-10
    • 2018
      • Release Notes: 2018-01-10
      • Release Notes: 2018-01-17
      • Release Notes: 2018-01-31
      • Release Notes: 2018-02-14
      • Release Notes: 2018-03-07
      • Release Notes: 2018-03-14
      • Release Notes: 2018-03-28
      • Release Notes: 2018-04-11
      • Release Notes: 2018-04-25
      • Release Notes: 2018-05-09
      • Release Notes: 2018-05-23
      • Release Notes: 2018-06-06
      • Release Notes: 2018-06-20
      • Release Notes: 2018-07-03
      • Release Notes: 2018-07-18
      • Release Notes: 2018-08-01
      • Release Notes: 2018-08-15
      • Release Notes: 2018-08-29
      • Release Notes: 2018-09-12
      • Release Notes: 2018-09-26
      • Release Notes: 2018-10-10
      • Release Notes: 2018-10-23
      • Release Notes: 2018-11-13
      • Release Notes: 2018-11-27
      • Release Notes: 2018-12-18
    • 2017
      • Release Notes: 2017-01-04
      • Release Notes: 2017-01-18
      • Release Notes: 2017-02-01
      • Release Notes: 2017-02-16
      • Release Notes: 2017-03-02
      • Release Notes: 2017-03-15
      • Release Notes: 2017-03-29
      • Release Notes: 2017-04-12
      • Release Notes: 2017-04-26
      • Release Notes: 2017-05-10
      • Release Notes: 2017-05-24
      • Release Notes: 2017-06-06
      • Release Notes: 2017-06-21
      • Release Notes: 2017-07-07
      • Release Notes: 2017-07-19
      • Release Notes: 2017-08-02
      • Release Notes: 2017-08-16
      • Release Notes: 2017-08-30
      • Release Notes: 2017-09-13
      • Release Notes: 2017-09-27
      • Release Notes: 2017-10-12
      • Release Notes: 2017-10-25
      • Release Notes: 2017-11-08
      • Release Notes: 2017-11-29
      • Release Notes: 2017-12-13
    • 2016
      • Release Notes: 2016-01-06
      • Release Notes: 2016-01-20
      • Release Notes: 2016-02-03
      • Release Notes: 2016-02-17
      • Release Notes: 2016-03-02
      • Release Notes: 2016-03-16
      • Release Notes: 2016-03-30
      • Release Notes: 2016-04-13
      • Release Notes: 2016-04-27
      • Release Notes: 2016-05-11
      • Release Notes: 2016-05-25
      • Release Notes: 2016-06-08
      • Release Notes: 2016-06-22
      • Release Notes: 2016-07-06
      • Release Notes: 2016-07-20
      • Release Notes: 2016-08-03
      • Release Notes: 2016-08-17
      • Release Notes: 2016-08-31
      • Release Notes: 2016-09-14
      • Release Notes: 2016-09-28
      • Release Notes: 2016-10-12
      • Release Notes: 2016-10-26
      • Release Notes: 2016-11-09
      • Release Notes: 2016-11-23
      • Release Notes: 2016-12-07
      • Release Notes: 2016-12-21
    • 2015
      • Release Notes: 2015-01-07
      • Release Notes: 2015-01-21
      • Release Notes: 2015-02-04
      • Release Notes: 2015-02-18
      • Release Notes: 2015-03-04
      • Release Notes: 2015-04-01
      • Release Notes: 2015-04-15
      • Release Notes: 2015-04-29
      • Release Notes: 2015-05-13
      • Release Notes: 2015-05-27
      • Release Notes: 2015-06-10
      • Release Notes: 2015-06-24
      • Release Notes: 2015-07-08
      • Release Notes: 2015-07-22
      • Release Notes: 2015-08-05
      • Release Notes: 2015-08-19
      • Release Notes: 2015-09-16
      • Release Notes: 2015-09-30
      • Release Notes: 2015-10-14
      • Release Notes: 2015-10-28
      • Release Notes: 2015-11-11
      • Release Notes: 2015-12-02
      • Release Notes: 2015-12-16
    • 2014
      • Release Notes: 2014-01-09
      • Release Notes: 2014-01-22
      • Release Notes: 2014-02-05
      • Release Notes: 2014-03-05
      • Release Notes: 2014-03-19
      • Release Notes: 2014-04-09
      • Release Notes: 2014-04-30
      • Release Notes: 2014-06-04
      • Release Notes: 2014-06-11
      • Release Notes: 2014-06-26
      • Release Notes: 2014-07-09
      • Release Notes: 2014-07-23
      • Release Notes: 2014-08-20
      • Release Notes: 2014-09-04
      • Release Notes: 2014-09-17
      • Release Notes: 2014-10-01
      • Release Notes: 2014-10-15
      • Release Notes: 2014-10-29
      • Release Notes: 2014-11-12
    • 2013
      • Release Notes: 2013-01-08
      • Release Notes: 2013-02-27
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On this page
  • Supported Test Types
  • Network & App Synthetics Tests
  • Endpoint Experience Tests
  • Metrics
  • Network & App Synthetics Test Data
  • Endpoint Experience Test Data
  • Attributes
  • Common Resource Attributes
  • Common Metric Attributes
  • Tags as Attributes
  • Network & App Synthetics Test Attributes
  • Endpoint Experience Test Attributes
  1. Product Documentation
  2. Integrations
  3. Custom-Built Integrations
  4. ThousandEyes for OpenTelemetry
  5. ThousandEyes for OpenTelemetry Data Model

ThousandEyes for OpenTelemetry Data Model v1

Supported Test Types

Note: An asterisk (*) signifies attributes that are commonly found in many tests. Tests that do not include these common attributes typically have other agent-related attributes, such as OneWay metrics, or monitor information for BGP tests.

Network & App Synthetics Tests

Test Type

Metrics

Specific Attributes

Http Server

  • http.metrics.availability (percentage)

  • http.metrics.throughput (bytes/second)

  • http.metrics.response.time (milliseconds)

  • Url

  • Server.ip

  • Response.code

  • error.type

Agent-to-Server (Network)

  • net.metrics.latency (milliseconds)

  • net.metrics.loss (percentage)

  • net.metrics.jitter (milliseconds)

  • server.name

  • server.ip

One-way Agent-to-Agent (Network)

  • net.metrics.latency (milliseconds)

  • net.metrics.loss (percentage)

  • net.metrics.jitter (milliseconds)

  • direction

  • source.agent.*

  • target.agent.*

Two-way Agent-to-Agent (Network)

  • net.metrics.latency (milliseconds)

  • net.metrics.loss (percentage)

  • net.metrics.jitter (milliseconds)

  • direction

BGP

  • bgp.metrics.path.changes (number)

  • bgp.metrics.reachability (percentage)

  • bgp.metrics.updates (number)

  • monitor.id

  • monitor.name

  • monitor.location

  • prefix

Web Transaction

  • transaction.metrics.time (milliseconds)

  • transaction.metrics.errors (number: 0 if there are no errors, 1 if there are errors)

  • transaction.metrics.completion (percentage)

  • error.type

  • error.details

DNS Server

  • dnsserver.metrics.availability (percentage)

  • dnsserver.metrics.resolution.time (milliseconds)

  • error.details

  • server.id

  • server.name

DNSSEC

  • dnssec.metrics.validity (percentage)

  • error.details

DNS Trace

  • dnstrace.metrics.availability (percentage)

  • dnstrace.metrics.query.time (milliseconds)

  • error.details

  • query.count

  • query.failed_count

  • finalserver

Page Load

  • pageload.metrics.completion (percentage)

  • pageload.metrics.time (milliseconds)

  • error.details

  • error.num

  • response.time.first

  • response.time.dom

  • object.size

  • object.num

FTP Server

  • ftp.metrics.availability (percentage)

  • ftp.metrics.response.time (milliseconds)

  • ftp.metrics.throughput (bytes/second)

  • error.type

  • server.ip

SIP Server

  • sip.metrics.availability (percentage)

  • sip.metrics.response.time (milliseconds)

  • sip.metrics.total.time (milliseconds)

  • error.type

  • error.details

  • server.ip

RTP Stream

  • rtp.metrics.mos (score)

  • rtp.metrics.loss (percentage)

  • rtp.metrics.discards (percentage)

  • rtp.metrics.latency (milliseconds)

  • server.ip

API Test

  • api.metrics.completion (percentage)

  • api.metrics.time (milliseconds)

  • error.type

  • error.details

API Test per step

  • api.step.metrics.completion (percentage)

  • api.step.metrics.time (milliseconds)

  • step

  • url.full

  • http.request.method

Endpoint Experience Tests

Test Type

Metrics

Specific Attributes

Http Server

  • http.metrics.availability (percentage)

  • http.metrics.throughput (bytes/second)

  • http.metrics.response.time (milliseconds)

  • url

  • server.ip

  • response.code

  • error.type

Agent-to-Server (Network)

  • net.metrics.latency (milliseconds)

  • net.metrics.loss (percentage)

  • net.metrics.jitter (milliseconds)

  • server.ip

Metrics

Network & App Synthetics Test Data

HTTP Server

Key

Data Type

Description

http.metrics.availability

Float (percentage)

Calculated depending on the errors reported during the test. In case there is any error, the availability is 0, otherwise 100%.

http.metrics.throughput

Long (bytes/second)

Throughput of test in bytes/second.

http.metrics.response.time

Long (milliseconds)

Total time it took to execute the request.

Agent-to-Server (Network)

Key

Data Type

Description

net.metrics.latency

Long (milliseconds)

The maximum round trip time for the packets sent to the target.

net.metrics.loss

Float (percentage)

Packet loss.

net.metrics.jitter

Long (milliseconds)

Standard deviation for the round trip times.

Agent-to-Agent (One-Way)

Key

Data Type

Description

net.metrics.latency

Long (milliseconds)

The average latency for this data point.

net.metrics.loss

Float (percentage)

Packet loss.

net.metrics.jitter

Long (milliseconds)

The average jitter for this data point.

Agent-to-Agent (Two-Way)

Key

Data Type

Description

net.metrics.latency

Long (milliseconds)

The average latency for this data point.

net.metrics.loss

Float (percentage)

The average loss for this data point.

net.metrics.jitter

Long (milliseconds)

The average jitter for this data point.

Web Transaction

Key

Data Type

Description

webtransaction.metrics.transaction.time

Long (milliseconds)

The time it took the transaction to complete successfully. This metric is not exposed if there are errors.

webtransaction.metrics.completion

Float (percentage)

Percentage of completion of the transaction. 100% if the transaction completes successfully, 0% if there are errors.

webtransaction.metrics.errors

Long (count)

Determines whether there were errors or not. 1 if there’s an error processing the transaction, 0 if not.

DNS Server

Key

Data Type

Description

dnsserver.metrics.availability

Float (percentage)

Calculated depending on the errors reported during the test. In case there is any error, the availability is 0, otherwise 100%.

dnsserver.metrics.resolution.time

Long (milliseconds)

DNS resolve time.

DNSSEC

Key

Data Type

Description

dnssec.metrics.validity

Float (percentage)

Calculated depending on the errors reported during the test. In case there is any error, the validity is 0, otherwise 100%.

DNS Trace

Key

Data Type

Description

dnstrace.metrics.availability

Float (percentage)

Calculated depending on the errors reported during the test. In case there is any error, the validity is 0, otherwise 100%.

dnstrace.metrics.query.time

Long (milliseconds)

Final query time.

Page load

Key

Data Type

Description

pageload.metrics.completion

Float (percentage)

Calculated depending on the errors reported during the test. In case there is any error, the validity is 0, otherwise 100%.

pageload.metrics.time

Long (milliseconds)

Time to completely load the page.

FTP Server

Key

Data Type

Description

ftp.metrics.availability

Float (percentage)

Calculated depending on the errors reported during the test. In case there is any error, the availability is 0, otherwise 100%.

ftp.metrics.throughput

Long (bytes/second)

Throughput of test in bytes/second.

ftp.metrics.response.time

Long (milliseconds)

Total time it took to get the first byte while executing the request.

SIP Server

Key

Data Type

Description

sip.metrics.availability

Float (percentage)

Calculated depending on the errors reported during the test. In case there is any error, the availability is 0, otherwise 100%.

sip.metrics.response.time

Long (milliseconds)

Total time it took to get the first byte while executing the request.

sip.metrics.total.time

Long (milliseconds)

Total time it took until the last response was received.

RTP Stream

Key

Data Type

Description

rtp.metrics.mos

Float (score)

Mean opinion score (MOS). A measurement of perceived voice quality, ranging from 1 to 5. A MOS of 5 indicates excellent voice call quality, while a MOS of 1 indicates poor voice call quality.

rtp.metrics.loss

Float (percentage)

Percentage of frames lost computed from lost frames count and total frames.

rtp.metrics.discards

Float (percentage)

Percentage of frames discarded computed from discarded frames count and total frames.

rtp.metrics.latency

Long (milliseconds)

Total time it took for the test round execution.

API

Key

Data Type

Description

api.metrics.time

Long (milliseconds)

The time the entire API test took to run including all steps.

api.metrics.completion

Float (percentage)

Percentage of completion of all the steps of the API test.

Per request:

api.step.metrics.time

Long (milliseconds)

The time it took the API test to complete the step.

api.step.metrics.completion

Float (percentage)

Percentage of completion of the step of the API test. 100% if the step is completed successfully, 0% if there are errors.

Endpoint Experience Test Data

HTTP Server

Key

Data Type

Description

http.metrics.availability

Float (percentage)

Calculated depending on the errors reported during the test. In case there is any error, the availability is 0, otherwise 100%.

http.metrics.throughput

Long (bytes/second)

Throughput of test in bytes/second.

http.metrics.response.time

Long (milliseconds)

Time to first byte to execute the request.

Agent-to-Server (Network)

Key

Data Type

Description

net.metrics.latency

Long (milliseconds)

The maximum round trip time for the packets sent to the target.

net.metrics.loss

Float (percentage)

Packet loss.

net.metrics.jitter

Long (milliseconds)

Standard deviation for the round trip times.

Attributes

The OpenTelemtery pipeline supports the following OTel test data attributes:

Common Resource Attributes

Key

Data Type

Description

thousandeyes.stream.id

String (UUID)

ID of the integration used to route the data point to the external service.

thousandeyes.data.version

String

Specifies the version of the data model. Possible values: v1, v2

Common Metric Attributes

Key

Data Type

Description

test.domain

String

Identifies the origin of the test data. Possible values: cea (Network & App Synthetics), endpoint (Endpoint Experience).

test.type

String

Identifies the type of test. Possible values: "agent-to-agent", "agent-to-server", "dns-dnssec", "dns-server", "dns-trace", "ftp-server", "http-server", "page-load", "voice" , "sip-server, "web-transactions".

test.name

String

The name of the ThousandEyes test.

agent.id*

Int64

Identifies the ThousandEyes agent that ran the test.

agent.location*

String

Agent location.

agent.name*

String

Agent name.

agent.geoname.id*

Int64

The GeoNames ID of the ThousandEyes agent that ran the test.

datapoint.created

Int64 (milliseconds)

Time in milliseconds when the DataPoint was created by the agent.

datapoint.id

String

Unique ID for each data point.

datapoint.received

Int64 (milliseconds)

Time in milliseconds when the DataPoint was received from Kafka by the collectors.

integration.id

String (UUID)

ID of the integration used to route the data point to the external service.

account.id

String

The ID of the account that the telemetry data is associated with.

permalink

String (URL)

URL for the network test instance that generated the data.

round.id

Int64

Identifies the network test instance that generated the data.

test.id

String

Identifies the ThousandEyes network test.

Tags as Attributes

Each tag is defined by a key and a value.

When a tag is converted to an attribute, its value is an array containing the string elements that are the values associated with the tag's key.

Consider the following scenario where:

  • A stream is configured with test 1234 and the following tags:

    • branch:sfo

    • branch:nyc

    • team:netops

  • The following tags are associated with test 1234:

    • branch:sfo

    • branch:nyc

    • team:netops

    • cluster:analytics

The resulting attributes would be structured as follows:

scope_metrics {
  metrics {
    gauge {
      attributes {
        key: "branch"
        value {
          array_value: {
            values: [
              {
                string_value: "sfo"
              },
              {
                string_value: "nyc"
              }
            ]
          }
        }
      }
      attributes {
        key: "team"
        value {
          array_value: {
            values: [
              {
                string_value: "netops"
              }
            ]
          }
        }
      }
    }
  }
}

Note: The cluster:analytics tag is not converted into an attribute because it is not configured in the stream, even though it is associated with the streamed test.

Note that not all observability platforms accommodate the use of string arrays for attribute values. For instance, New Relic and Splunk Observability Cloud does not support this format. If your backend does not support string arrays for attributes, the tag attribute is excluded from the metric or the whole datapoint is excluded.

Network & App Synthetics Test Attributes

Agent-to-Agent (One Way)

Key

Data Type

Description

direction

Enum

SOURCE_TO_TARGET or TARGET_TO_SOURCE.

source.agent.id

Int64

Identifies the ThousandEyes agent that ran the test.

source.agent.location

String

Source agent location.

source.agent.name

String

Source agent name.

source.agent.geoname.id

String

The source agent GeoNames ID.

target.agent.id

Int64

Identifies the ThousandEyes agent that was the target of the network test.

target.agent.location

String

Target agent location.

target.agent.name

String

Target agent name.

target.agent.geoname.id

String

The target agent GeoNames ID.

Agent-to-Agent (Two Way)

Key

Data Type

Description

direction

String

BIDIRECTIONAL

BGP

Key

Data Type

Description

prefix

String

A BGP prefix includes the IP address and the subnet mask. It is assigned to a particular network.

monitor.id

String

The BGP monitor ID. The monitor collects BGP data from different Autonomous Systems (AS) around the world to understand how routes are being propagated.

monitor.name

Int64

The name of the BGP monitor.

monitor.location

Int64

The location of the BGP monitor.

Web Transaction

Key

Data Type

Description

error.type

String

The type of error which occurred during the execution of the transaction. This attribute only exists if there are errors.

error.details

String

Details of errors during the execution of the transaction. This attribute only exists if there are errors.

DNS Server

Key

Data Type

Description

error.details

String

Details of errors during test execution. This attribute only exists if there are errors.

server.id

String

ID of the server targeted by the test.

server.name

String

Test target server host name.

DNSSEC

Key

Data Type

Description

error.details

String

Details of errors during test execution. This attribute only exists if there are errors.

DNS Trace

Key

Data Type

Description

error.details

String

Details of errors during test execution. This attribute only exists if there are errors.

query.count

Int64

Number of required queries to get to the requested result.

query.failed_count

Int64

Number of failed queries while getting the requested result.

finalserver

String

DNS server that provided the final result.

Page load

Key

Data Type

Description

error.details

String

Details of errors during test execution. This attribute only exists if there are errors.

error.num

Int64

Number of objects which encountered errors during download.

response.time.first

float64

Time to first byte.

response.time.dom

float64

Time to interaction.

object.size

Int64

Sum of wire size of all objects on page.

object.num

Int64

Number of objects found on the page.

FTP Server

Key

Data Type

Description

server.ip

String

IP of the server targeted by the FTP test.

error.type

String

The error type for the test (not set if there is no error).

SIP Server

Key

Data Type

Description

server.ip

String

IP of the server targeted by the SIP test (or SIP proxy, if proxy is configured).

error.type

String

The error type for the test (not set if there is no error).

error.details

String

Details about the error which occurred during the execution. This attribute only exists if there are errors.

API

Key

Data Type

Description

error.type

String

The type of error which occurred during the execution of the API test. This attribute only exists if there are errors.

error.details

String

Details about the error which occurred during the execution of the API test. This attribute only exists if there are errors.

API Step

Key

Data Type

Description

step

Int

The step ID.

url.full

String

HTTP request absolute URL.

http.request.method

String

HTTP request method.

Endpoint Experience Test Attributes

HTTP Server

Key

Data Type

Description

url

String

The final URL after redirects.

server.ip

String

IP of the server targeted by the network test.

response.code

Int64

HTTP response status code (only set if there was a HTTP response).

error.type

String

The error type for the test (not set if there is no error).

Agent-to-Server (Network)

Key

Data Type

Description

server.name

String

The final URL after redirects.

server.ip

String

IP of the server targeted by the network test.

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Any configured in the stream and associated with the streamed test, is converted into an attribute of the DataPoint.

tag