Release Notes: August 2020

2020-08-05

Disable Global Credential Retrieval

ThousandEyes has added the ability to disable viewing of stored transaction test credentials by any user, regardless of permissions.

Previously, any user with the View sensitive data in web transaction scripts permission (including, by default, an Organization Admin or Account Admin user) was able to reveal stored credential values in the Credentials Repository.

Users with the Edit security and authentication settings permission (by default, only those in the Organization Admin role) can now select a new Disable global credential retrieval checkbox to override the View sensitive data in web transaction scripts permission, and disallow user credential access via the web app and the API.

To configure the new option:

  1. Navigate to Account Settings > Organization Settings > Security and Authentication.

  2. Scroll down to the Credentials Repository section, and select Disable global credential retrieval:

Changes to the Disable global credential retrieval setting are logged under Account Settings > Activity Log.

2020-08-05 Bug Fixes

  • An issue occurred on the Scheduled Tests view for Endpoint Agents, where the settings displayed when hovering over an agent label were inconsistent with the agent's settings. This has been resolved.

  • An error occurred when validating the proxy setting URL for Endpoint Agents. This has been resolved, and now any URL can be used as the PAC URL target.

  • In some instances, the Download button for report snapshots wasn't working. This has been resolved.

2020-08-06

Browser-Based Test Frequency Increased

ThousandEyes now allows customers to configure higher-frequency browser-based tests:

  • Page load test intervals can now be reduced to one minute.

  • Transaction test intervals can now be reduced to two minutes.

For more information, see Working with Test Settings.

2020-08-21

Exclude Cloud Agents with Local Problems from Reports and Dashboards

Data from Cloud Agents with local problems can now be excluded from report and dashboard widgets by clicking the Exclude Data from Cloud Agents with Local Problems checkbox in the widget's configuration.

For more information, see Customizing your Dashboard.

AppDynamics Alert Integration Support

AppDynamics is now supported as an alert integration type for all Cloud and Enterprise Agent and BGP alert data sources. For more information, see AppDynamics Integration.

Endpoint Agent Alerts Added to Alert Grid Widget

The following Endpoint Agent scheduled test alerts are now available in the Alert Grid widget:

  • End-to-end (server)

  • Endpoint HTTP server

  • Endpoint path trace

Additional Filter Options Added

Two new filter options are now available when searching for interfaces or devices:

  • The IP Address filter uses the mapped IP address to find associated interfaces and devices.

  • The Test filter allows customers to find interfaces and devices that were traversed by the selected test(s) over the last 30 days.

2020-08-21 Bug Fixes

  • An issue was found where the estimated usage for BGP tests was not calculated correctly for the current and next billing cycles. This has been resolved.

    Important: The actual BGP test usage was still captured and reported correctly.

  • An issue was found where the loss, jitter, and latency for an Endpoint Agent network connection displayed inconsistent data if the connection had failed. The loss would show 9%, while the jitter and latency were shown to be < 1ms. This has been resolved, and the correct values are now displayed if the connection fails.

  • An issue was found where Endpoint Agent browser session tests were not gathering network information when a proxy server was part of the network. This has been resolved.

  • An error was found where a log entry was incorrectly referencing an "unsupported device". The correct system error is now logged instead.

  • An issue was found where Endpoint Agents running macOS 10.9 were not reporting wireless information. This has been resolved.

  • In some instances, the Download button for report snapshots was not working. This has been fixed.

  • An issue occurred when creating a report snapshot with the v7 API, where the incorrect time range was shown in the UI when compared to the inputted request. This has been fixed.