> For the complete documentation index, see [llms.txt](https://docs.thousandeyes.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.thousandeyes.com/product-documentation/user-management/authentication/configure-sso-with-cisco-account/test-your-sso-setup.md).

# Test Your SSO Setup

It's good practice to test your SSO setup before you activate a routing rule. This ensures that ThousandEyes directs users to the correct identity provider(IdP) when multiple IdPs have been configured.

## Steps

1. In ThousandEyes, navigate to **Manage > Account Settings > Organization Settings**.
2. In the **Single Sign-On (SSO)** section, click **Go to admin portal**.
3. In the Cisco Identity portal, click **Settings > Manage IdPs**.
4. Under the **Identity providers (IdPs)** tab, click the `...` icon next to the identity provider you want to test, and select **Test SSO Setup**. A new browser tab opens. Authenticate with the IdP by signing in.

   To see the full SSO sign-in experience, you can also click **Copy URL to clipboard** and paste it into a private browser window. From there, walk through signing in with SSO. This removes any cached browser information that could result in a false positive when testing your SSO configuration.

{% hint style="info" %}
If you receive an authentication error, there may be a problem with the credentials. Check the username and password, then try again.
{% endhint %}

5. Return to the Cisco Identity portal.
   * If the test was successful, select **Successful test**. Click **Activate SSO and IdP**, then click **Save**.
   * If the test was unsuccessful, select **Unsuccessful test**. Revisit [Configure SSO with Cisco Account](https://docs.thousandeyes.com/product-documentation/user-management/authentication/configure-sso-with-cisco-account) to correct any configuration errors.

{% hint style="info" %}
The SSO configuration doesn't take effect in your organization until you activate SSO.
{% endhint %}

## Next Steps

[Manage your Service Provider Certificates](https://docs.thousandeyes.com/product-documentation/user-management/authentication/configure-sso-with-cisco-account/manage-your-service-provider-certificates)


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