For the complete documentation index, see llms.txt. This page is also available as Markdown.

Supported Cisco Switching Platforms

ThousandEyes supports installing Enterprise Agents on the supported Cisco switching platforms listed in the tables below. Review the relevant table for your switching device to identify the minimum system requirements and any additional installation prerequisites, as well as the available installation methods.

All devices within a supported platform family are supported. Individual device models are listed only when their system requirements or installation prerequisites differ from the general platform requirements.

Installation Methods

Application Hosting

Cisco Application Hosting runs the Enterprise Agent in a container on the switch. The Cisco IOS XE application-hosting framework provides a separate execution environment for hosted applications and manages their deployment, lifecycle, and resource allocation without affecting the switch's core operating system.

ThousandEyes supports Application Hosting deployments on supported Cisco Catalyst switches, Cisco smart switches and Industrial Ethernet switches. For a general overview, see Cisco's Application Hosting documentation.

Cisco Catalyst Center

Cisco Catalyst Center is Cisco's centralized management system for provisioning and managing supported network devices and hosted applications. Use this installation method when the switching platform supports ThousandEyes deployment through Catalyst Center. Catalyst Center can also provide application lifecycle management after the Enterprise Agent is installed.

For more information, see Cisco's procedure for installing ThousandEyes Enterprise Agents.

Licensing and Entitlements

Catalyst 9300 and Catalyst 9400 Series

A Cisco DNA Advantage subscription provides access to the embedded ThousandEyes Enterprise Agent on supported Catalyst 9300 and Catalyst 9400 Series switches. Each eligible subscription provides an entitlement equivalent to 22 ThousandEyes units per month. For more information, see Cisco's ThousandEyes Activation Guide for Catalyst 9000 Switches and ThousandEyes' About Usage Units.

Industrial Ethernet Switches

A Network Advantage license is required for each installed Industrial Ethernet switch.

Supported Platforms and System Requirements

Catalyst Switches

Catalyst 9300 Series

Platform
Architecture
Requirements
Additional

Catalyst 9300

x86_64

  • Application Hosting: IOS XE 17.3 or later.

  • Catalyst Center: 2.2.2.3 or later.

Module Support: Yes. See Modules.

Catalyst 9300L

x86_64

  • Application Hosting: IOS XE 17.6.1 or later.

  • Catalyst Center: 2.2.2.3 or later.

Module Support: Yes. See Modules.

Catalyst 9300X

x86_64

  • Application Hosting: IOS XE 17.3 or later.

  • Catalyst Center: 2.2.2.3 or later.

Module Support: Yes. See Modules.

Catalyst 9400 Series

Platform
Architecture
Requirements
Additional

Catalyst 9400

x86_64

  • Application Hosting: IOS XE 17.16.1 or later.

  • Catalyst Center: 2.2.2.3 or later.

Module Support: Yes. See Modules.

Catalyst 9400X

x86_64

  • Application Hosting: IOS XE 17.18.1 or later.

  • Catalyst Center: 2.2.2.3 or later.

Module Support: Yes. See Modules.

Catalyst 9410 switches require additional setup to enable the AppGigabitEthernet port. For more information, see the “Application Hosting on Cisco Catalyst 9410 Series Switches” section of Cisco's Programmability Configuration Guide.

Smart Switches

Catalyst 9350 Series

Platform
Architecture
Requirements
Additional

Catalyst 9350

x86_64

  • Application Hosting: IOS XE 17.18.1 or later.

  • Catalyst Center: 2.3.7.10 or later.

Module Support: Yes. See Modules.

Catalyst 9550 Series

Platform
Architecture
Requirements
Additional

Catalyst 9550

x86_64

  • Application Hosting: IOS XE 26.2.1 or later.

  • Catalyst Center: 3.3.1 or later.

Module Support: Yes. See Modules.

Industrial Ethernet Switches

IE3500 Series

Platform
Architecture
Requirements
Additional

IE3500

aarch64

  • Application Hosting: IOS XE 17.18.1 or later.

  • Catalyst Center: 3.2.3 or later.

  • Hardware: Minimum 4 GB SD card required.

Module Support: No.

IE9300 Series

Platform
Architecture
Requirements
Additional
  • IE9310

  • IE9320

aarch64

  • Application Hosting: IOS XE 17.18.1 or later.

  • Catalyst Center: 3.2.3 or later.

  • Hardware: SD card required.

Module Support: No.

Supported Modules

The following module is supported on the Catalyst switching platforms identified in the platform tables above. The minimum IOS XE version listed here is subject to the platform-specific minimum in the relevant platform table.

Module
Minimum IOS XE
Additional Prerequisites

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IOS XE 17.6.1 or later

SSD storage.

Installation Instructions

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