> For the complete documentation index, see [llms.txt](https://docs.thousandeyes.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.thousandeyes.com/product-documentation/global-vantage-points/endpoint-agents/installing/windows/install-the-browser-extension.md).

# Install the Endpoint Agent Browser Extension on Windows

{% hint style="info" %}
If you are using Endpoint Agent Pulse, you can skip this section. Installing the extension from the installer might conflict with existing [Group Policy settings](/product-documentation/global-vantage-points/endpoint-agents/installing/windows/install-endpoint-agent-for-windows-via-group-policy.md).
{% endhint %}

{% hint style="info" %}
This section assumes you have installed the Endpoint Agent on Windows, but have not installed the browser extensions.
{% endhint %}

The following sections explain how to install browser extensions interactively on Windows. For silent installation via command line, see [Endpoint Agent Installation Reference for Windows](/product-documentation/global-vantage-points/endpoint-agents/installing/windows/endpoint-agent-installation-reference.md#command-line-options-for-msiexec). For Group Policy deployment, see [Install Browser Extensions for Windows via Group Policy](/product-documentation/global-vantage-points/endpoint-agents/installing/windows/install-browser-extension-via-group-policy.md).

## Google Chrome Extension

{% hint style="warning" %}
The ThousandEyes Endpoint Agent browser extension is not discoverable from the Google Chrome store. Use the link in step one to access it (unless Google Chrome automatically directs you there).
{% endhint %}

{% hint style="danger" %}
Installing the browser extension requires access to the Google Web Store. If access to the store is blocked, approve the following URL:

<https://chrome.google.com/webstore/detail/thousandeyes-endpoint-age/ddnennmeinlkhkmajmmfaojcnpddnpgb>
{% endhint %}

{% hint style="info" %}
If you deploy Endpoint Agents using Microsoft Endpoint Configuration Manager (SCCM), ThousandEyes recommends deploying the Google Chrome browser extension from Google Workspace. See [Google's documentation](https://support.google.com/chrome/a/answer/6306504?hl=en).
{% endhint %}

To install the Google Chrome extension:

1. **Optional**: If Google Chrome was installed after the Endpoint Agent, navigate to the [Chrome Web Store page](https://chrome.google.com/webstore/detail/thousandeyes-endpoint-age/ddnennmeinlkhkmajmmfaojcnpddnpgb); otherwise, skip to step two.
2. Click **Add to Chrome**.
3. Review the security dialog and click **Add extension**.
4. After the notification bubble appears in the top right of the browser window, restart the browser.

{% hint style="info" %} <img src="/files/O2av6B9DIKPvGa0YB3GC" alt="" data-size="original">

During installation, you might see the pop-up above. This is controlled by Chrome Extension Management. You can suppress it only if the plugin is enabled via [Group Policy](/product-documentation/global-vantage-points/endpoint-agents/installing/windows/install-browser-extension-via-group-policy.md).

If you enable the plugin as part of the installation, users must select **Enable the Extension** on this screen.
{% endhint %}

## Internet Explorer 11+

The Internet Explorer 11+ extension supports users running Internet Explorer mode in Microsoft Edge. To install the Internet Explorer browser extension:

1. Open Internet Explorer. On the first launch after the Endpoint Agent is installed, a prompt window appears to enable the extension.
2. Click **Enable** in the banner at the bottom of the page.

   **Note**: If the prompt is not visible, navigate to **Settings -> Manage Add-Ons**, right-click **Start/Stop Recording with Endpoint Agent**, and click **Enable**.

## Microsoft Edge

To install the Microsoft Edge browser extension:

1. Open Microsoft Edge. On first launch after the Endpoint Agent is installed, the [Microsoft Edge extension store page](https://microsoftedge.microsoft.com/addons/detail/obdencanbejmhpbikpcgkdflkffifoof) opens.
2. Click **Get**.
3. Click **Add extension**.

Once installed, the ThousandEyes icon appears in the toolbar.

### Reference Chrome and Edge Extension IDs

| Product          | ID                               |
| ---------------- | -------------------------------- |
| Chrome Extension | ddnennmeinlkhkmajmmfaojcnpddnpgb |
| Edge Extension   | obdencanbejmhpbikpcgkdflkffifoof |