Managing Alert Notifications for Connected Devices
Configuring notifications is the critical next step after creating an alert rule. An alert is only effective if the right teams are informed when it triggers. This guide explains how to set up notifications using email, webhooks, and integrations to ensure that performance issues are communicated immediately, enabling a faster incident response.
Choosing Your Notification Method for Connected Devices Alerts
After you define an alert rule's conditions, the next step is to configure how you want to be notified when an alert triggers. Connected Devices supports the following notification methods: email, webhooks, and integrations.
Choose the method that best fits your team's incident response workflow.
Email Notifications Use email for straightforward notifications sent directly to individuals or team distribution lists. This method is ideal for general awareness or for notifying stakeholders who are not part of a formal on-call rotation. For more information, see our main documentation on Alert Notifications via Email.
Webhook Notifications Use webhooks to automate your incident response workflow by integrating with other platforms. Webhooks are the recommended method for sending alerts to:
Incident Management Systems: Automatically create tickets in platforms like ServiceNow or trigger incidents in PagerDuty.
Team Collaboration Tools: Send alerts directly to channels in Slack or Microsoft Teams.
Custom Automation Scripts: Trigger custom scripts or other internal tools.
To use a webhook, it must first be configured under Manage > Integrations. For more information, see our main documentation on Webhooks for Alert Notifications.
Integrations Use native integrations for a simplified, out-of-the-box connection to popular third-party services. This is often the easiest way to send structured alert data to platforms like AppDynamics, PagerDuty, or Splunk. Navigate to Manage > Integrations to assign the alert notification to an existing integration.
For more information, see our main documentation on:
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