ThousandEyes releases periodic software updates and performs occasional maintenance. While we endeavor to update the system unobtrusively, some changes require us to take offline all or part of the platform, Cloud Agents or other infrastructure. Additionally, unplanned outages can infrequently occur. Customers who wish to receive information on updates, maintenance that requires downtime or unplanned outages can selectively subscribe to emails and to our ThousandEyes Operations Twitter feed.